Room & BoardReviews of roomandboard.com

First and foremost, I think the furniture is excellent and a step above anything I’ve owned before. The deliverers they work with are also great. While there was a slight mixup with my order, their customer service team course corrected after I reached out. I’d happily recommend Room & Board to others, and will look to them for my future furniture needs.

I’ve ordered a lot from Room & Board over the years and generally is a great experience. Professional delivery people and high quality products. The only times I’ve had any issue with furniture I ordered they have responded quickly and fixed it extremely quick.

The Room & Board white-glove delivery service for $150, for the entire order, is exceptional value and a tremendous convenience to the customer. I live in a dense urban area, without much space for unpacking or ability to dispose of lots of packaging. Not only is the delivery service excellent value (for comparison, DWR charges $400 for similar service and won't allow you to modify your order after placing it, not even to add more items), but also the delivery crew was polite, on time, and efficient. I wish every retailer would follow R&B's lead.

all went perfect

My husband and I just moved into a new apt in NYC. We purchased a sofa, coffee table, rug , dining room table and chairs. I couldn’t be happier. Everything was delivered beautifully and professionally. I am very pleased with our new furniture; it is wonderfully constructed and looks great. We had bought the dining room table and realized it was too small for the room. No problem, they picked it up within the week @ no extra charge and gave us a bigger one. I’d like to make a shout out to our design consultant SUSAN VIRTAS. She was so helpful and informative with her time. Everything was put into the computer, so we could see how it all worked together. We are so very pleased with ALL our new furniture. Love Room and Board 👍

I wanted lighting for my living room and I ordered for 1 table lamp and 1 floor lamp. The products were shipped the next day and I received the shipment within 5 days. These are good quality lamps and I am quite satsified.

Excellent Customer Service,and Showroom experience. Found the perfect Sofa for our Apartment. Flawless Delivery exactly when they said they Would deliver. Megan was Friendly and Professional, not hovering or overbearing like many other Salespeople,and her follow-up was great.

I have two beautiful shelves with doors and a tv console made of maple. They are absolutely beautiful. The quality is exceptional. There was a missing bracket. The delivery man ordered it for us. Shipped in a couple of days. Customer service called to check on us.