Mary E.
Bought a Room and Board Ian couch in…
Bought a Room and Board Ian couch in 2017. By 2019 the fabric was wrinkled and the cushions in an uncomfortable state. Room and Board did replace the couch sometime after that. The back fabric is wrinkled again - despite my smoothing it out daily. In 2022, I paid to replace the cushions and already they’re not in great shape. I even flip the cushions the first of every month. Now when we sit the couch sometimes creeks. My husband is 78 and I’m 76. Neither one of us is overweight and of average stature. I’ve seen way older couches from them in great shape. Don’t know what the issue is with this one. This was a big expenditure for us that ended up being disappointing.

