Active Ventilation Products Reviews | Read Customer Reviews of roofvents.com

Active Ventilation Products Reviews | Read Customer Reviews of roofvents.com

Active Ventilation Products reviews

181 approved reviews, newest moderated first

F. G.
May 13, 2019
Placed order that was needed within 10…
Placed order that was needed within 10 days. Item received on time and as ordered. Thanks
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Christopher R.
May 10, 2019
Everything was good but the order could…
Everything was good but the order could have been processed faster. I think it was 4 days before I got the quote including shipping.
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Donald Y.
Apr 30, 2019
Nice that you sell an extra large…
Nice that you sell an extra large soffit vent. I like the 1/8 inch louvers, but I wish that you could have added a stiffening bead or ridge to the vent
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Robert B.
Apr 26, 2019
The only thing i could recommend would…
The only thing i could recommend would be is to use bubble rap when packing the vent before shipping. The one I received was bent up a little. I could reshape the vent and still use. Good product
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JESSIE S.
Apr 12, 2019
Items received were damaged
Items received were damaged. powdercoating has easily peeled off of aluminum.
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Daniel B.
Apr 9, 2019
Knowledgable sales associates with a…
Knowledgable sales associates with a product specifically designed for stove vent exhaust systems
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Joanne S.
Mar 29, 2019
I am still waiting for a response for…
I am still waiting for a response for shipping and handling that was promised to be sent to me. If and when I receive that to pay and receive the vents your rating will improve.
Response from Active Ventilation ProductsMar 29, 2019
I'm sorry you are frustrated. Upon seeing this we have re-sent (for the 3rd time) the email with the payment link and instructions, as well as an email from me with other contact options. Our office is always available during business hours by phone, and the phone number is at the top of every page on our website. Your vents will be on its way to you as soon as possible after we receive payment. Please check for email from [email protected]. - Edward Bernstein, IT Director Active Ventilation Products
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Thomas W.
Mar 21, 2019
03/21/2019
03/21/2019, I emailed roofvents.com some pictures on my kitchen, bathroom and roof vent. Later spoke with Ethan half hours on the phone. At the end,Ethan offer his expert advise on what I really need and don't need, without pushing to sale anything to me. I REALLY APPRECIATE HIS HONEST ADVISE. I will recommend this company to anyone as they are honest people. I was going to buy some replacement vent and hoping it will fix my problem but Ethan said I would do it but will not solve my problem. Thank you!
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