Rogue FitnessReviews of roguefitness.com

Non-existent customer support. I ordered an item on Dec 30th at 1 am and I tried to cancel at 2:30 am. They did not ship out the items, but they would not let me cancel. Instead, they shipped out the items 1 day later and made me pay $780 in shipping (back and forth) in order to return. DO NOT BUY FROM THEM.

Keine der angebotenen Zahlungsmethoden funktioniert. Bin anscheinend nicht reich genug.

If you’re thinking about ordering from Rogue Fitness, think twice. I spent over $6,000 and the entire experience was a disaster from start to finish. Rogue provided no delivery window, no notice, and not even the courtesy of ringing the doorbell. Their driver dropped three huge pallets in the middle of my driveway, blocking my garage and trapping my wife’s car inside. Because of the careless placement, I had to haul the equipment onto my lawn by myself just to open the garage, then move everything again into the garage. Completely unnecessary and exhausting. To make matters worse, Rogue didn’t include installation instructions or a list of boxes/parts. For an order of this size, that is unbelievable. I had to guess what was what and hope nothing was missing. For a company that markets itself as “premium,” the experience was careless, unprofessional, and flat-out disrespectful to the customer. I will not be buying from Rogue Fitness again unless they overhaul their delivery and fulfillment process.

Terrible. Don’t waste your time ordering. I ordered near the end of November. It’s now January 3rd and still no delivery. They sent me a $25 gift card which does nothing as this was a gift. They also wouldn’t cancel the order when it was obvious it would not arrive on time.

Love the Rogue brand, but they have quite possibly the worst delivery experiences I've ever seen (via R&L Carriers). We paid $500 for the delivery of our home gym equipment, and both times the driver (Dylan from R&L Carriers) dropped off our items on the main road, which was miles away from our house, and was unwilling to help us move it. We're now stuck with these gigantic delivery boxes and pallets in our driveway that are blocking other neighbors as well... Rogue Fitness seriously needs to reconsider their relationship with R&L Carriers and potentially switch to a more reliable provider, since this is a completely unacceptable delivery experience for the price we paid. Just check Trustpilot/Yelp reviews for R&L Carriers, and you'll see that we're not the only ones that ran into this.

Absolutely abysmal experience. Purchased a Rogue Ohio Bar from the Boneyard for $232. Per website "Boneyard products are high-quality factory seconds with a minor cosmetic blemish." The Ohio Bar comes in a variety of rust-proof coatings or stainless steel. The bar that was delivered was bare steel and began rusting within a week. After reaching out to request an exchange for a blemished Ohio Bar that actually fit the Ohio Bar specs, I was told "all sales are final and there are no exchanges."

I spent over $3000 three years ago on Rogue racks and barbells. With minimal indoor use in our home gym the equipment is full of rust, pitting and major corrosion all over. I reached out to the customer service team at Rogue and they said this is normal and that they do not warranty the equipment coatings because this is from another vendor. In my opinion this brand is not worth the cost. The quality is the worst I have experienced! Stay away from Rogue if you don't want to be disappointed.

Samuel L is a complete idiot! This company is a joke. They advertise weight vest at $145. Then it comes up that you pay $145 more for the weights themselves. Then they charge you like $35 for shipping and tax the shipping as well. Lmao I asked about it in the chat and said I’m not paying all that extra tax and shipping and I’ll just order somewhere else. This fool Samuel is chatting with me and says wait “I’ll recreate the order on my end for the same price and include the shipping and taxes. Cool. The chat gets disconnected and I reopen a new one and it’s the same goofball. I said yes someone was helping me get the shipping and tax waived with my order and we got disconnected. He says, “why you lying”. I’m like excuse me. Who the hell you talking to? He says he never said anything like that. Fool, I have the damn chat. What the hell do you think I was waiting for? Illiterate prick. Why would I need you to put the order through for me if you weren’t waiving the shipping. I just told you I would order through somewhere else as I didn’t know the shipping would be so high and the weights included. Went from $145 weight vest to $359 weight vest with weights and shipping. Very sketchy company with not very bright customer service helpers.