Roen HealthReviews of roenrx.com

Response from Roen HealthAug 17, 2026

Hello! We’re sorry for any confusion or frustration surrounding the program’s pricing. Our introductory membership rate applies to the first month and then renews at the standard monthly rate. The membership provides access to a medical provider, Care Team support, treatment guidance, nutrition resources, and prescription support. Medication costs are separate and vary based on the treatment selected and provider approval. Our team will reach out to you directly to review the program, clarify the charges, and answer any questions you may have. We look forwad to working 1x1 with you!

Response from Roen HealthAug 17, 2026

Hello Sue! I’m truly sorry for the concern caused by the unexpected $329 charge and the fraud alert, especially when you have not received anything yet. I’d like to personally review your enrollment, authorized payments, billing history, and account status to clarify what occurred and determine how I can help. Please email me at [email protected] from the email address associated with your account. I look forward to your email!

Response from Roen HealthAug 17, 2026

Hello! I’m truly sorry for the frustration surrounding the recurring charges, lack of medication, and difficulty receiving a response. I understand how concerning this experience has been. I’d like to personally review your membership status, billing history, medication records, and previous communications to clarify what occurred and determine how I can help. Please email me at [email protected] from the email address associated with your account.

Response from Roen HealthAug 17, 2026

Hello Ronald! We’re very sorry for the delay with your order and the frustration this experience has caused. Our customer support team consists of real people—we do not use AI to respond to customer inquiries. We’d like to review your account and billing history right away and work to resolve this. Please email me directly at [email protected] so our team can assist you as quickly as possible.

Response from Roen HealthAug 17, 2026

Hello Jessica! We’re so sorry for the frustration and stress this has caused, especially after you had already canceled your membership. This is not the experience we want for our customers. A member of our team will be reaching out to you directly to review what happened, assist with the charges, and make sure your concerns are fully addressed. We look forward to working with you!

Response from Roen HealthAug 14, 2026

Hello Kimberly! Thank you so much for your kind review! We’re happy to hear that our team has communicated clearly and made the process easy for you. We truly appreciate your trust and are grateful to have you as part of the RoenRx family!

Response from Roen HealthAug 13, 2026

Hello! We’re truly sorry for any confusion and frustration surrounding the $39 membership fee and the additional charge. We understand how upsetting it is when the pricing does not match what you expected. Our team is reaching out to you directly to review the steps we have taken to resolve this matter and answer any questions you may have. We look forward to speaking with you!

Response from Roen HealthAug 13, 2026

Hello Letha! Thank you so much for your kind review! We’re happy to hear that our team has communicated clearly and made the process easy for you. We truly appreciate your trust and are grateful to have you as part of the RoenRx community!