Rocket RxReviews of rocketrx.com

Response from Rocket RxJun 24, 2026

Hello Mark, Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us continuously improve our services. We are grateful that you highlighted our commitment to resolving any issues, whether on our end or with our shipping carriers. Upon reviewing your recent situation, it appears to be another shipping delay on the end of our carrier. Please rest assured that everything is being handled. We recently sent you a follow-up email and look forward to taking care of you, as we always do. Thank you again for your valuable time and support!

Response from Rocket RxJul 20, 2026

Hello, We’re sorry to hear about your concerns and would appreciate the opportunity to look into this further. Unfortunately, we were unable to locate your account with the information provided, so we have reached out to request some additional details to help us investigate. We take concerns regarding patient privacy and medical information seriously and would like the chance to review your experience and provide any clarification needed. We kindly ask that you respond to our request for additional information so we can better understand your experience and have our team assist you further. Thank you for taking the time to share your feedback. We appreciate the opportunity to review your concerns and look forward to addressing them. Kind regards, The RocketRX Team

Response from Rocket RxJul 20, 2026

Hello, Thank you for taking the time to share your feedback. We sincerely apologize for any frustration or inconvenience you experienced regarding your order and refund process. We have reached out to you directly to provide further clarification and assist with your concerns. We understand the importance of timely communication and providing the support our patients need, and we are sorry that your experience did not meet the level of service we strive to provide. We kindly ask that you respond to our outreach so we can address any remaining questions, provide any additional assistance needed, and work toward a resolution. Thank you for your patience and for giving us the opportunity to review your concerns and support you further. Kind regards, The RocketRx Team