Healthcare that works for you.With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.
Rocket Rx (rocketrx.com) has 1,551 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
rocketrx.com
Website
rocketrx.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have an ongoing subscription and my order is supposed to ship every 60 days. I was expecting order on 28 Sep. On 7 Oct I checked and my order still hadnt shipped, no notice nothing. Worked with Customer service (Brian -who was very helpful) to get new order. Would appreciate at least a notice if order is not shipping.
Response from Rocket RxOct 16, 2026
Hello Larry,
Thank you for sharing your feedback. We sincerely apologize for the delay with your subscription order and any inconvenience this may have caused.
A member of our team has followed up with you directly to address your concerns.
We appreciate your patience and feedback. Thank you for giving us the opportunity to address your concerns.
Warm regards,
The RocketRx Team
CA
carlsonterrence
Haven't had a prescription in 7 months…
Haven't had a prescription in 7 months but site says I can't reorder yet. Rocket Rx is a GARBAGE company!
Response from Rocket RxOct 1, 2026
Hi there,
Thank you for sharing your feedback. We’re truly sorry to hear that you had a negative experience, and we’d appreciate the opportunity to look into what happened and work toward a resolution.
Unfortunately, we’re unable to locate an account associated with the information provided in your review. We’ve reached out to request additional details but have not yet received a response.
Please contact our team at your convenience so we can gather the necessary information, investigate your concerns, and assist you further.
We apologize for any frustration caused and look forward to hearing from you and having the opportunity to address your concerns.
Best regards,
The RocketRx Team
RC
Robert C C.
Poor communication
I previously order ED medication from this company and received a pill form of the medication to swallow. When it came time to refill the medication, I answered the prompted questions assuming I would receive the same medication in the same form as nothing had changed since my previous order. What I received was a chewable pill without my knowledge or consent! The worst part is, when I contacted the organization, customer service agents couldn’t answer my questions and, told me someone in the pharmacy would be getting in touch with me and that never happened.
Response from Rocket RxAug 11, 2026
Hello Robert,
Thank you for taking the time to share your experience. We sincerely apologize for the confusion surrounding your refill and the change in medication format, as well as for the frustration this caused.
We understand how important it is for our patients to have clear information about their treatment and to feel confident that their questions and concerns are being addressed.
We understand that this experience left you with unanswered questions and concerns. Your query was escalated to our clinical team, who followed up regarding your concerns, and we’re sorry that the overall experience did not provide the clarity and reassurance you needed.
A member of our team has also reached out directly to provide additional support, answer any outstanding questions, and work toward a resolution.
Thank you for your patience and for sharing your feedback, as it helps us identify opportunities to improve our services.
We look forward to continuing to support you and ensuring your concerns are fully addressed.
Warm regards,
The RocketRx Team
CU
customer
I wanted to give RocketRx a fair chance…
I wanted to give RocketRx a fair chance before leaving a review, so I tried two different products.
I first ordered **Rocket Rise**, but unfortunately it did not work for me. I experienced no noticeable effects. To make sure my experience wasn't just a one-time issue, I placed another order and tried **Rocket Launch**. Unfortunately, I had the same result—no noticeable effect for me.
On the positive side, I really liked the concept. The chewable tablets taste good, are convenient to take, and are much more pleasant than swallowing traditional pills.
However, effectiveness is the most important factor, and in my personal experience, neither product delivered the results I was expecting. It was disappointing, especially after giving the company a second chance by trying another product.
This is only my personal experience, and others may have different results, but for me it was a total waste of money. I hope RocketRx continues to improve its products because the idea behind them is excellent.
Response from Rocket RxJul 20, 2026
Hello,
Thank you for taking the time to share your experience. We're truly sorry to hear that neither product delivered the results you were hoping for.
We understand how disappointing it can be when a treatment doesn't work as expected, especially after trying more than one option. While individual responses can vary from person to person, we never want our customers to feel dissatisfied with their experience.
We truly appreciate your thoughtful feedback on our treatments. Your insights are incredibly valuable and help us continue to enhance the experience we provide to our patients.
Our team has followed up with you via email and would love the opportunity to learn more about your experience and work toward a resolution. Please keep an eye on your inbox, and we look forward to connecting with you!
Kind regards,
The RocketRx Team
MA
Mark
First order got lost
First order got lost, You did replace it thank you, second order delivered to wrong address but found. Third was no problem and now order Four is missing by 2 days and your tracking info and email with order number has vanished and Im not out of medication Im going to try phone in the morning, thae last I herd was it was at the Apollo post office but I have no tracking for it 724-448-8028
Response from Rocket RxJun 24, 2026
Hello Mark,
Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us continuously improve our services.
We are grateful that you highlighted our commitment to resolving any issues, whether on our end or with our shipping carriers. Upon reviewing your recent situation, it appears to be another shipping delay on the end of our carrier.
Please rest assured that everything is being handled. We recently sent you a follow-up email and look forward to taking care of you, as we always do.
Thank you again for your valuable time and support!
CH
Chick
Billed for 2 and only ordered 1
After I ordered and submitted it said this could not be shipped to Alabama until i went thru the entire questionnaire again. After i did it apparently double ordered as i have 2 charges for $96 on my card for 2 orders and only wanted one. your site is confusing all i wanted was a manual 1 time manual reorder and it charged me for 2
Response from Rocket RxMay 5, 2026
Thank you for taking the time to share this, and we’re really sorry for the frustration. We understand how upsetting it must have been to see an unexpected duplicate charge. A member of our Customer Care team has personally reached out to you by email to help resolve the issue. We really appreciate you bringing this to our attention so we can help make things right.
MF
Mark F.
Be careful
Be careful. Impossible to undo what you do!
Only took 10 seconds to take my money. Before it even shipped . But you say it's to late. You advertise 1 pill for $1.13 each. At checkout, $3 each.
Response from Rocket RxMar 3, 2026
Hello,
Thank you for sharing your feedback. Your satisfaction is a priority for us, and we’ve reached out to you directly via email to better understand your experience and offer assistance. We’re committed to resolving any concerns and ensuring you receive the support you need.
WI
William
I paid $32 for overnight shipping
I paid $32 for overnight shipping. The package was supposed to arrive by end of day 01/31 and is now not scheduled to arrive untill 02/02......
Response from Rocket RxFeb 3, 2026
Hello,
Thank you for taking the time to share your experience. We truly value your feedback and are sorry for any inconvenience caused by the delay with your delivery. Someone from our team has reached out to you directly through email to provide more insight and assistance. We really appreciate you bringing this to our attention, as it helps us improve our service and ensure a better experience for all of our customers.
