Rocket RxReviews of rocketrx.com

Response from Rocket RxOct 16, 2026

Hello Delaney, Thank you for taking the time to share your feedback. We sincerely apologize for the concerns you've experienced with your delivery. We understand how important a smooth and reliable delivery experience is, and we appreciate the opportunity to look into this matter and assist. A member of our team has reached out to provide further clarification and support in addressing your concerns. We truly appreciate your patience and understanding as we work toward a resolution. Warm regards, The RocketRx Team

Response from Rocket RxOct 1, 2026

Hello Michael, Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you’ve had with both your treatment and your order. We understand how frustrating it can be when a treatment does not meet your expectations, especially when this is followed by an issue with a cancellation and an unexpected reorder. This is not the experience we want for our patients, and we’re truly sorry for the frustration and inconvenience this has caused. A member of our team has reached out to review your concerns, provide additional support, and help address the issue with your order. We appreciate you bringing this to our attention and giving us the opportunity to assist and address your concerns. Best regards, The RocketRx Team

Response from Rocket RxOct 1, 2026

Hello Mike, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and sincerely apologize for the frustration and concern this situation has caused. We take concerns like yours seriously and would appreciate the opportunity to look into what happened. Unfortunately, we’re unable to locate an account associated with the information provided in your review. We’ve reached out to request additional details but have not yet received a response. Please contact our team at your convenience so we can gather the necessary information, thoroughly investigate your concerns, and assist you further. We sincerely apologize again for the frustration you’ve experienced. We look forward to hearing from you and having the opportunity to better understand what happened and address your concerns. Best regards, The RocketRx Team

Response from Rocket RxAug 29, 2026

Hello Robert, We’re sorry to hear that your experience did not meet your expectations, both regarding the treatment and your concerns about the recurring order. We understand how frustrating it must have been to receive an order you believed had been cancelled, and we sincerely apologize for the frustration this caused. A member of our team has reached out directly to provide additional clarification regarding your treatment and subscription and to address your concerns. We appreciate you bringing this to our attention and hope we can work with you to resolve your concerns! Warm regards, The RocketRx Team

Response from Rocket RxAug 12, 2026

Hello, Thank you for your feedback. We sincerely apologize for the frustration and inconvenience you experienced with both accessing your account and not receiving your medication. We understand how concerning and disappointing this experience must have been. Please know that we take your concerns seriously and are committed to providing the support and assistance needed to address them. A member of our team has followed up with you directly to address your concerns, provide clarification regarding your order and account, and work with you toward an appropriate resolution. We appreciate you bringing this matter to our attention and giving us the opportunity to assist. We greatly value your feedback and are committed to addressing your concerns promptly and working toward a more positive experience moving forward. Warm regards, The MedExpress Team

Response from Rocket RxAug 7, 2026

Hello Joel, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and confusion surrounding your delivery. We understand how disappointing it can be when your order does not arrive within the timeframe you expected. We’d appreciate the opportunity to look into your order, address your concerns, and work toward a resolution. A member of our team has reached out to provide further clarification and support. We appreciate you bringing this to our attention and hope to resolve your concerns promptly. Best regards, The RocketRx Team

Response from Rocket RxJul 29, 2026

Hello Thomas, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced and understand how important it is to feel supported when managing your order. Feedback like yours is incredibly valuable, as it helps us identify areas where we can improve and continue providing a better experience for our patients. We’re sorry to hear that you did not feel supported, as this is not the level of service we strive to provide. Upon further review, we pleased to confirm that your concern was reviewed and addressed. We have also reached out to you directly via email to acknowledge your feedback, provide additional support, and ensure we have addressed any outstanding questions or concerns. Thank you again for sharing your experience. We appreciate the opportunity to review your concerns and continue working toward providing a better patient experience. Best regards, The RocketRx Team

Response from Rocket RxJul 31, 2026

Hello John, Thank you for taking the time to share your honest feedback. We’re sorry to hear about your experience, as this is not the level of service we aim to provide. We understand how concerning it must have been to notice a potential discrepancy with your order, especially as a first-time customer. We also apologize that you were unable to get the support you needed and that this matter was not addressed sooner. While we were unable to locate previous communication attempts on our end, we’re sorry that your concerns went unresolved. We have reached out to you directly via email so we can review this further and work toward addressing any outstanding concerns. We truly appreciate your feedback, as it helps us identify areas where we can improve our services and customer experience. Thank you again for bringing this to our attention, and we hope to have the opportunity to make things right. Best regards, The RocketRx Team