Rocket RxHealthcare that works for you.With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.
Rocket Rx (rocketrx.com) has 1,551 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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john F.
great product. running specils fom time to time is appreciated
Response from Rocket RxJul 7, 2025
Thank you for the great feedback! We're so glad you're enjoying the product, and we’re happy to hear the specials are appreciated. We’ll definitely keep them coming! If there’s ever anything else we can do for you, just let us know. 😊 Warm regards, Rocket RX Team
Anthony
Having trouble communicating on a rejected order due to they said they dont jane my ID i have sent it with my order and again today
Response from Rocket RxJul 6, 2025
Hi there, Anthony! We’re sorry to hear about the trouble with your order. We’re looking into this and will follow up with you directly via email to assist you further. Warm regards, Rocket RX Team
Ruben
The product is good, the procedure is easy, and the product gets shipped promptly. But, their customer service is exceptional
Response from Rocket RxJul 5, 2025
Thank you for your kind review! We're glad to hear you're happy with the product and the ordering process. We especially appreciate your recognition of our customer service team — they're dedicated to making every experience smooth and supportive. Thanks for choosing us!
Timothy
Great service, easy reordering, fast delivery. Just all out good service. Which is rare nowadays. Thank you, Rocket RX
Response from Rocket RxJul 5, 2025
Thank you for the great feedback! We're thrilled to hear you've had a smooth experience with our service, from reordering to delivery. Providing reliable and efficient support is our top priority, and we're glad it stood out. We truly appreciate your trust in Rocket RX!
Daniel
I paid for 2nd day air delivery and because there was a change in the medication the order shipped later than usual and my 2nd day air delivery turned into 5 days due to the 4th of July and the weekend. I was hoping to receive my order BEFORE the weekend as I was going out of town. When I called Rocket RX the person I spoke with never sympathized nor empathized and certainly NEVER offered any solutions except to pass me off to FedEx. When I called FedEx, who were not much better if not worse in this instance, only to have them tell me that they were instructed byRocket RX not to deliver to me until after the weekend. I had to make at least 10 phone calls trying to work something out only tobe passed around and ultimately lied to by FedEx in the end. Given the time sensitive nature of this medicine, I would think that somehow some way, someone would reach out to the customer to inform them that there order wouldn't be delivered on time and possibly discuss changing their order to an overnight delivery or even pay for a weekend delivery. All I was offered by the representative at Rocket RX was reasons why they were justified in handling the situation the way they did and telling me to call FedEx, while fighting back her anger. I would have rated this 1 star, but everyone has bad days and every other interaction has been much smoother. But this makes me want to search other providers. So...2 stars.
Response from Rocket RxJul 5, 2025
Thank you for your honest and detailed feedback. We sincerely apologize for the frustration and inconvenience this experience caused — especially given the time-sensitive nature of your medication and your upcoming travel plans. While delays related to medication changes, holidays, and carrier schedules can sometimes be outside of our immediate control, we understand that communication and empathy are just as important. It’s clear we fell short in both areas, and we’re genuinely sorry that you didn’t receive the support and proactive service you deserved. Your experience has been shared with our team so we can identify where we went wrong and improve moving forward. We value your continued trust and hope to earn back your confidence.
Gary
The process is very easy and quick. The product works well for me no problems
Response from Rocket RxJul 3, 2025
We're happy to hear that the process was easy and quick for you, and that the product is working well. Thank you for your positive feedback!
Christopher
Great service and quick shipping of products..thanks so much
Response from Rocket RxJul 2, 2025
We're happy to hear that you had a great experience with our service and quick shipping. Thanks so much for your positive feedback!
Richard
Fast and reliable service.
Response from Rocket RxJul 2, 2025
We're glad you found our service fast and reliable. Thank you for your positive feedback; we appreciate it greatly!
