Rocket RxReviews of rocketrx.com

Response from Rocket RxApr 18, 2022

Dear Craig, Thank you for taking the time to provide us with feedback. Here at Rocket Rx, we take feedback very seriously and we are always working to improve our service to better serve our customers. We're very sorry to hear that your package was lost in transit. We issued you a full refund at your request on April 15th. Please contact our customer support desk if you have any further questions or concerns. (888) 819-1565 Kind regards, The Rocket Rx team

Response from Rocket RxApr 14, 2022

Dear Robbie, Thank you for taking the time to provide us with feedback. Here at Rocket Rx, we take feedback very seriously and we are always working to improve our service to better serve our customers. It does not sound like your experience has been as expected and we would like to offer you further support with this. Please contact our customer support desk at your earliest convenience. (888) 819-1565 We look forward to hearing from you. Kind regards, The Rocket Rx team

Response from Rocket RxApr 13, 2022

Dear Earl, Thank you for taking the time to provide us with feedback. Here at Rocket Rx, we take feedback very seriously and we are always working to improve our service to better serve our customers. We have recently updated our policies and guidelines to ensure patient safety. Without being able to complete a full physical assessment the medical team has to take extra precautions before prescribing. We apologize for any delay or inconvenience this may have caused. Please feel free to contact us with any questions. Kind regards, The Rocket Rx team