Rocket RxReviews of rocketrx.com

Response from Rocket RxMar 22, 2023

Hi Albert, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We sincerely apologize for any confusion or miscommunication. We want to reassure you that we can assist you in this situation. We have reached out to you via email to assist you. Please don't hesitate to get in touch with us at (888) 819-1565, our customer service number. Our lines are available from 9am to 5pm, Monday through Friday (EST). Kind regards, The RocketRx Team

Response from Rocket RxMar 21, 2023

Hello Wellington, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear about your experience of receiving loose contents. We have sent you an email confirming the solution we have come up with regarding this matter. If you have any further questions or concerns, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxMar 18, 2023

Hello Laine, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear that you did not receive the correct quantity for your order. We have reached out to you via email to resolve this matter. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team

Response from Rocket RxMar 18, 2023

Hello Jay, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We are sorry to hear about the discrepancy between what you ordered and what you received. We have reached out to you via email to resolve this matter. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team