Rocket RxHealthcare that works for you.With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.
Rocket Rx (rocketrx.com) has 1,551 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sam
Great company to work with, their apps is very user friendly.
Response from Rocket RxApr 14, 2026
Hello there! We're happy to hear that you find our apps user-friendly and that you had a great experience working with our company. Thank you for your feedback!
Jose M.
This is a very good product easy to order and fast delivery
Response from Rocket RxApr 14, 2026
Hi! We're happy to hear that you found our product easy to order and that you experienced fast delivery. Thank you for your positive feedback!
Mark
Easy and options given to custom order, nice
Response from Rocket RxApr 14, 2026
Hello! We're happy to hear that you found it easy to customize your order. Thank you for the positive feedback; we appreciate your time!
Ronald
I'm 77. Went through the long winded ordering process answering many personal questions, uploaded licence and a selfie, credit card details taking some 20 minutes and was rejected as I am over 75. It said that at the very end. Why not state that from the beginning? You take all my information and what do you do with it? I promptly emailed my concerns and days later no reaction. Price quoted was well above headline price. *** Update Rocket responded to this review demonstrating no interest in the issues raised. Anyone over 75 filling in their forms is wasting their time and it seems any pricing you see will not be honored. I am sure they have my details and can contact me if they really care about customers.
Response from Rocket RxApr 12, 2026
Hello Ronald, Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at ZipHealth and are always working to improve our services and support our customers. We’re very sorry for the frustration this experience has caused. I understand how disappointing it must have been to complete the full process and only be informed at the end that you were not eligible due to age requirements. As part of our commitment to patient safety and to comply with telehealth regulations, we are required to confirm that the person placing the order is the same person receiving the treatment. Once received, your information is securely reviewed by our medical team, to move the order forward to physician review and pharmacy processing. As your application was not approved, your information is not used for any purpose. We apologize for any confusion regarding pricing. We aim to keep pricing transparent and we're sorry if this was not clear in your experience. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST). Should you require further assistance, please do not hesitate to contact us.
Tom
Quick and confidential. They deliver as promised.
Response from Rocket RxApr 14, 2026
Hey there! We're happy to hear that you found our services quick and confidential. We appreciate you acknowledging our commitment to delivering on our promises. Your feedback is appreciated!
Dee
Refill was fast and easy. No hassles.
Response from Rocket RxApr 14, 2026
Hello there! We're happy to hear that your refill experience was fast and easy. Thank you for your positive feedback; we appreciate it!
Robin R.
Very prompt and efficient service?
Response from Rocket RxApr 14, 2026
Hi! We're happy to hear that you found our service prompt and efficient. Thank you for your positive feedback; we appreciate it greatly.
Ernesto P.
Hello. I received my pills and took one, But the result was negative I didn't feel any effect at all. I don't know if these pills are genuine, But I wont be ordering them again. Please verify the authenticity of these pills Thanks
Response from Rocket RxApr 26, 2026
Thank you for sharing your experience, and I’m really sorry to hear the medication didn’t have the effect you expected. Your satisfaction is very important to us, and we’d really like the chance to make this right. If taken as directed with no effect, it may be due to differences between manufacturers, as variations in ingredients and formulation can affect how the medication is absorbed and works for some people. We don’t have enough information here to locate your order, but we’d love the opportunity to help. Please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST). We'd love to look into this and support you further.
