Rocket RxReviews of rocketrx.com

Response from Rocket RxJul 8, 2024

Hello Jeff, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRX and we are always working to improve our services and better support our customers. We apologize for the inconvenience that you are currently experiencing and for the issues you have received from using our services. We are happy to help you and work with you on this particular issue. For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRX team

Response from Rocket RxJul 5, 2024

Hello Ben, Thank you for your rating and I'm sorry that I could not meet your expectations with this request. We apologize for the inconvenience that you are currently experiencing! If you would for us to further assist you, we are more than happy to help. We are continuously working on improving our services and your feedback is very valuable to us, if there is anything we can do to help you further please feel free to reply to this email and we will assist you as best as we can. Kind regards, Trevor Customer Care Advisor Please see the ZipHealth Help Center (ZH) to answer any questions you may have about your treatment or our service: support.ziphealth.co (http://support.ziphealth.co/)

Response from Rocket RxJul 5, 2024

Hello Darren, Thank you for taking the time to leave us feedback. We take patient feedback very seriously here at RocketRx and we are always working to improve our services and better support our customers. We have reached out to you by email to resolve this issue. For further information, please contact our customer care team at 888.819.1565 Our lines are open Monday to Friday from 9am to 5pm (EST). Kind regards, The RocketRx team