Mack S.
fast service thanks
fast service thanks

Rocket Industrial helps businesses Package With Less—less cost, less material, and less time. We provide packaging products, equipment, and services designed to optimize efficiency and streamline operations. By focusing on smarter packaging solutions, we help companies reduce waste, improve productivity, and lower overall costs.
Rocket Industrial (rocketindustrial.com) has 288 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mack S.
fast service thanks
JOZEF K.
NO COMMENTS 1234567890
Response from Rocket IndustrialAug 18, 2020
Thank you for taking the time to share your experience with us. A member from our customer service team has emailed you directly to the email provided in your order to further address your situation. Please do not hesitate to contact us at 800-826-4405 with additional questions
Aubrey O.
Boxes were sturdy but some came damaged, probably from rough shipping. Also shipping took a week longer than projected. Over all not bad, will buy again.
TS
Prompt shipment as advertised. Highly Recommend!!
Shannon M.
I placed an order a month ago and have sent emails to get an Update and only got an automated reply and no update. We have been charged and still don’t have the product. No email with order numbers or details.
Response from Rocket IndustrialAug 12, 2020
Thank-you for taking the time to share your experience with us. A member from our customer service team has emailed you directly to the email provided in your order to further address your situation. Please do not hesitate to contact us at 800-826-4405 with additional questions.
Joni I.
I have communicated enough with you people over your failure to deliver as well as the flippant and oh well stuff happens attitude of the CRS. The package was supposed to be delivered last Thursday. Finally shows up four days late with two of the days having the package held hostage 20 minutes away from its designation. Completely unacceptable and ridiculous. Despite numerous emails between your company and myself CSR makes no attempt to speed up the process or put a fire under UPS and clearly would rather lose the sale all together than to try to get the package here. All those details as well as a screenshot of delivery promise has and had been provided to the CRS that I've been speaking with. Not only has UPS been inept in its handling of the delivery but the CRS could really care less and only offers lip service.
Response from Rocket IndustrialAug 12, 2020
Thank-you for taking the time to share your experience with us. A member from our customer service team has emailed you directly to the email provided in your order to further address your situation. Please do not hesitate to contact us at 800-826-4405 with additional questions.
Paul P.
Great Communication! I like the proactive nature of Wesley, it is refreshing to have that type of interaction.
Bdav
delivery very quick