Roadtrippers Reviews | Read Customer Reviews of roadtrippers.com

Roadtrippers Reviews | Read Customer Reviews of roadtrippers.com

Roadtrippers reviews

123 approved reviews, newest moderated first

BRIAN S.
Aug 29, 2024
Not worth the trial period
Not sure what was more difficult. Navigating the app or trying to cancel it?!
Response from RoadtrippersAug 30, 2024
HI Brian - We're so sorry to hear that Roadtrippers didn't work out for you, and that you had difficulty managing your trial subscription. Our support team is always ready to guide you if you get stuck while using our trip planner. If the issue was due to something else, we would love to learn what you think is missing or what we can do better, specifically. Can you please reach out to us at [email protected] so we can learn more or help you out? Best wishes!
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S P (.
Aug 29, 2024
Trying to plan a trip and it's SO messy…
Trying to plan a trip and it's SO messy - every time you make a change the order of everthing changes and I'm constantly dragging things back into place. Not user friendly. I'll persist because I paid for it but this is really not what I expected at all. It has a lot of plus's but the reality is it's bad with mapping. Everywhere on my trip is not suitable for an RV?? Crap!!
Response from RoadtrippersAug 29, 2024
Hi there - We're sorry to hear you've had trouble shifting waypoints on your trip. We'd like to take a closer look, as shifting one waypoint shouldn't shift others. It also sounds like you have RV safe routing applied to your trip. If your rig's weight, height, or propane status violate the capacity of a road, we'll show you that in red. We are working to enhance how we display that information so you have even more details, but if you have any questions or concerns about a route, please reach out to our support team at [email protected].
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Mike G.
Aug 27, 2024
Main plus is the amount of waypoints
Main plus is the amount of waypoints. It can be annoying though if you change the start date for example and you have to manually adjust the date for each waypoint.
Response from RoadtrippersAug 29, 2024
Hi Mike! We love to hear that you appreciate being able to add up to 150 waypoints to build epic trips in Roadtrippers! We are working to enhance our date system so that it is easier to things around - especially on those longer trips. If you do have any questions about that, or any other feedback, please don't hesitate to reach out to us through email!
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Gary S.
Aug 25, 2024
It was me
It was me, not you.
Response from RoadtrippersAug 29, 2024
Hi Gary! We'd love to help you learn to better use Roadtrippers if you're having any trouble. Our support team is at the ready to help you out. Please contact them at [email protected] so we can get you back to planning!
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Bonnie
Aug 23, 2024
This company is a scam
This company is a scam. It automatically charged me on a trial. Without notice
Response from RoadtrippersAug 29, 2024
Hi Bonnie - We're sorry to hear you were not expected a charge for your membership! Our support team would be happy to look into this with you, and rectify the situation if warranted! Please reach out to them if you have not already.
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customer
Aug 22, 2024
There is no tutorial info to help you…
There is no tutorial info to help you navigate the site. Can’t figure out to get half the info the site claims to have available.
Response from RoadtrippersAug 23, 2024
Hi! We're so sorry you are having trouble getting started with Roadtrippers! Good news! We have tons of tutorials and help guides for you! Our support team would be happy to point you to the guides that will show you what you're currently looking to know, and they are always willing to help you troubleshoot or work through specific issues you're having! Please reach out to them at [email protected] with where you're getting stuck - they'll get you back up and planning ASAP!
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ELIZABETH H.
Aug 20, 2024
It’s hard to navigate from map back o trip itinerary.to…
It’s hard to navigate from map back to othe
Response from RoadtrippersAug 21, 2024
Thank you for your feedback. We’re sorry to hear you found it challenging to navigate between the map and trip itinerary. We're always looking to improve, so we greatly appreciate your input. If you need any help or have further suggestions, please reach out to us at [email protected].
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customer
Aug 20, 2024
My first impressions
Hard to get to the directions section in navigation. Some of the routes are narrow roads.
Response from RoadtrippersAug 21, 2024
Thank you for your feedback! We appreciate your first impressions and understand the importance of easy navigation and safe routes. We're continuously working to improve and if you have any specific suggestions or need further assistance, feel free to reach out to us at [email protected].
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