RoReviews of ro.co

I didn't need a prescription, I already had one. I was looking for coupons to offset the cost of the medication. Evidently the website doesn't give me that option. The $45 I paid was for "membership" anyhow. A total waste of money. The dose I would have been given was twice as much as advertised. As you progress on the medication the cost you pay increases. Be forewarned it may start at $149 but as you titrate up so does the cost.

Would prefer 0 stars. Looked like I could get zepbound at $145 per month which is less than $300 I pay Lilly direct. But when I got approved the only option was $300 per month. Will see if I get the $45 deposit back.

SCAM paid my membership, they sent me the UPS shipping number for my first delivery and then it was cancelled by them, they sent me another shipping number from UPS and it was returned to sender.... I cancelled my membership and wrote them a letter about how the failed and I was told I would not receive my membership fee and it will take 30 days to receive my refund for the medication I did not receive.

I found them to be a little shady in their sales process. With their fully digital process, they are positioned to help avoid wasting their time and mine. But, instead they employ a method to try to sell you something you don't want. Currently, Medicare-insureds do not qualify for Wegovy pills through Ro. You'd think they'd tell you upfront you don't qualify. Noooo, they make you go through this whole process, to include paying the membership fee and providing ID, to try to sell you injectibles. Digital systems say "what are you looking for". You say "Wegovy pills". System says "which insurance do you have". You say, "Medicare". System says, "we cannot provde the pills to you due to Medicare regulations". That's it. I get to decide if I want to move forward in considering an alternative. System should not take next steps to have you pay, then walkthrough a "fake visit". Wasting everyone's time, energy, and efforts. I've never posted a complaint before. This one just really pissed me off!

I completed all the questions their website told me I was approved so I paid for the pill form 5 minutes later I received a text message telling me if I didn't have health insurance I don't qualify for the pill form at this time. Why would it not tell me that the beginning why does it tell me that after I pay.

This site is very misleading. Very deceptive in that the $45 is only for a membership, not medication.

What a racket you have going on ! You never said a word about losing my $45. 00 when I didn’t want to use a generic brand GLP1!! I will make sure everyone knows you take money under false pretext and CAN NOT deliver Wegovy!! What you’re doing should be criminal. TL

The stated practice of having a concierge service that works on your behalf to partner with your insurance company, for my experience, felt like a bait and switch. I had little to no meaningful update for months and my costs just kept going up. Finally I just realized it had become an extremely expensive option with no benefit. I do not recommend this company.