RoReviews of ro.co

I recently gave RO another chance, during this time I indicated I would like a 2.5 mg wegovy tablet not the 1.5 mg I explained to them that I was previously on glp1 semaglutide and it worked well at 2.5 I spoke to several medical people and indicated that. Well sure enough they sent the 1.5 I have been using it and nothing I mean nothing the dosage is to low as we know oral verses injectable is always lower absorbtion. Nbasically I have waisted my money. and gone to another supplier whom listens to there patients. The staff don't listen at all.

I paid for a 3 month prescription. They only sent 2. When I contacted customer service, they treated me like a new patient directing me to fill out a new questionnaire and start over - despite the fact that they were prepared to charge me in a week for the ongoing subscription. So, I paid for medications I didn't get and now I'm out the cash, the meds, and I'm being treated like they have no record of me. TERRIBLE -

I ordered the product sparks. It didn’t do anything and they don’t give any refunds. They make it difficult to cancel your membership. Don’t use them. Terrible product.

Had to pay $45 just to apply. After all the online questions were completed, they offered me compounded semi-glutide which I had already told them in the questionnaire did not work in the past for me. Then they charge you $149 a month, PLUS you have to pay for whatever medication you want. $45 wasted, spent this money for nothing in return. Buyer beware!

Worst experience after close to 2 months awaiting for details for coverage I canceled. I had no communication unless I reached out and there was no number had to message and wait a day for an answer. Pharmacy had told me authorization was needed more than once after messaging Ro support and just a run around. Was charged the first months fee for no real service. I canceled before the 2nd month fee. Worst communication and kept getting updates if I started my new dose. How? I didn't get it approved yet? Not friendly and would not recommend. Out $140 dollars no weight loss from this just stress and waste of time. If you want real care you are better of seeing a real doctor in person who will answer real concerns.

Ro is the Absolute Worst Just go to a doctor or find a different provider. Ro will be very dishonest about the communication between you and your insurance. They need to get "Prior Authorization" forms constantly. The way they do it they send your prescription "early" so that if theres "been any change to the formulation of your GLP-1 they have enough time to figure that out." In that time they will tell you your insurance company will not cover you consistently from month to month because a certain amount of time needs to pass between each prescription. The pharmacy will see your prescription on file, get tired of you not picking it up and put it back to stock. Then Ro will tell you they need another "Pre Authorization Form" to be able for the pharmacy to fill it again. I had Ro for 4 months and only got one prescription. This company is a joke

Dishonestly priced. I was told by the website I could pay for 12 months all at once, but it turns out there is an additional monthly fee that they sneak in, while making it look like it's included in the up-front cost. I thought it was $145/mon x12 months +discount for paying all at once = $1400, but really $1400 is just the cost of the meds + $145 additional per month. Also, why say I can pay it all up front if I have to pay monthly anyways? I know why now, it's so they can dishonestly pretend your "total" is $1400, while billing you more each month. I'm fine paying $3000 for the meds, but it should say TOTAL: $3000 when I go to check out. Anything else is false advertising.

Like many others, we experienced the poor price disclosure throughout signup for Wegovy. In bold black letters $149/month is displayed prominently throughout. Hidden in small print is the additional $145/month membership fee you only find out about when your credit card is charged. And no refund is available. It’s the new big business scheme - take as much as you can at the first transaction, employ pricing tactics that allow for plausible deniability so you can blame the customer, follow up with kind words stating refunds aren’t possible thereby making the kind words fake. We won’t be using Ro for the remainder of our lives on this planet.