RoReviews of ro.co

I have 2 insurances and they kept submitting the prior authorization to the wrong one that I knew would deny. I checked with the right company and they confirmed that they never got the request. Did they just want me to pay for meds through them?

This was one of the most misleading and frustrating experiences I’ve had with any service. From day one, I was told the medication would cost around $69. That was completely inaccurate. With the required membership and all the added costs, I ended up paying close to $600 per month. That’s not a small difference; that’s a completely different reality than what was promised. After 3 months and thousands of dollars spent, I got virtually zero results. The medication only seemed to work for about one week, then completely stopped having any noticeable effect. Whether this is due to poor quality, improper handling, inconsistent dosing, or lack of proper guidance, I don’t know — but that’s exactly the problem. There was no accountability, no clear answers, and no results. This felt like a bait-and-switch from the start. Overpromised, underdelivered, and extremely overpriced for what you actually get. I would strongly advise others to be very careful before signing up. In my experience, this was a complete waste of time and money.

Keep trying to take my money out for medication and I haven’t completed the form

I just received the vile of semaglutide and it was almost empty. The needle didn’t even reach the medication. Since there’s no way to talk to anyone I have sent them an email asking for an explanation.

Non refundable after 3 days of renewing membership, and took 3 days because Ro does not answer messages ASAP usually a wait of 1 day for side effects messages and 3 days for regular messages. Customer service is horrible. After I am unable to continue my 2nd refill of medication due to insurence price changes, their "insurence conierge" is no help at all- they only recommend saving cards or third party websites that you can find if you google it. First month paid $25 second month $650 asn't able to continue but I dont watn their "services" i am unable to get my medication it is very unfair it is nonrefundable as I have been dealing with my insurence and pharmacy that tried all they could but had to wait on Ro.

This is a complete rip off. They charge a fee of $45 before any information is given about the cost of the program. If you don;t pay the $45 then they WILL NOT tell you if you qualify and how much it will cost. Then after being shady about the cost of the program (they not only charge for the medication but they also charge a monthly fee. If you don;t agree with the price or you no longer want to continue they KEEP the $45!!!!

Signed up and qualified for the medication through there survey to be only spewed some bullshit. Never got the medication and you have to cancel else you will get charged 145 a month fir somebody to check in on you. Its extra to get the medication.

In the beginning every thing was smooth..They approved me and send my medication in overall time..to refill my medication ,to be approved for the second refill took more than 5 days ,of course I already paid the second membership (145 dollars).They approved my second refill (199 dollars )I already paid for that..is been more then 10 days ..I m out of medication,still waiting for the delivery,costumer services just answer generic ,questions go to other company..don’t waist your money or time..is obvious they are playing with our money