RoReviews of ro.co

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience and this sounds frustrating. We completely understand the importance of consistency for your treatment. Refill timing can depend on clinical review and pharmacy processing, but we understand how delays can disrupt your dosing schedule. We’d like the opportunity to take a closer look at what’s happening with your refills and help prevent future gaps. We're reaching out to you directly.

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. We want to clarify that eligibility decisions are based on clinical guidelines and individual health factors - not profile or status. We’d appreciate the opportunity to review what happened and provide more clarity. If you’re open to it, we're reaching out to you directly.

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience and understand your concerns. The initial fee covers a medical consultation with a licensed provider, and we aim to be transparent that membership and medication costs are separate. You can find more information about the overall cost of the Body membership and the different medications that are offered here: ro.co/weight-loss/pricing/ We appreciate your feedback on how this is communicated and will continue working to make it clearer. If you’re open to it, we’d be happy to review your case and provide more clarity, we're reaching out to you directly.

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. Eligibility for specific medications, including the Wegovy pill, can depend on factors like medical history and insurance type, which may limit available options. The initial fee covers the medical consultation and provider review, regardless of the outcome. We appreciate your feedback and would be happy to review your case further, we're reaching out to you directly.

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience. Results can vary from person to person, and some patients may take longer to see changes depending on factors like dosage, adherence, and individual response. We want to reassure you that medications prescribed through Ro are legitimate and sourced from licensed pharmacies. If you’re open to it, we’d encourage connecting with your provider to review your plan and explore next steps. We will reach out to you directly to see if you need any help connecting with one!

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience and understand your concerns. You don’t need to subscribe to view pricing, cost details are available on our website, and the initial fee covers a medical consultation with a licensed provider. We aim to be transparent that membership and medication costs are separate on our website here: ro.co/weight-loss/pricing/ We also want to clarify that medications prescribed through Ro are FDA-approved when applicable and not saline. If you’re open to it, we’d be happy to review your situation and provide more clarity, we're reaching out to you directly.

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience, this sounds frustrating. Prescription timing can depend on clinical review and pharmacy processing, but we understand how delays can impact your treatment. We also want to clarify that our care teams include real providers, not just automated responses. If you’re open to it, we'll reach out to you directly for additional assistance!

Response from RoMay 4, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. Results and side effects can vary from person to person, especially in the early weeks or during dose adjustments, but we understand the importance of needing to feel supported throughout your care and we are truly sorry that we were not able to do that for you here. Our care teams are made up of real providers, and we’d like the opportunity to review your experience and help address your concerns. We're sending you a request for more information.