RoReviews of ro.co

Onboarding experience was a hassle and I simply cancelled my membership in the end without ever receiving treatment. Initially ran into technical difficulties with their website where I couldn't send my provider any messages as it put me in a loop of redirecting links. I started using support requests. Those requests were responded do promptly but the information never made it through to the provider as they kept prescribing, cancelling, prescribing, cancelling, etc. for three days. In the end I thought we were finally getting there when they sent me the shipping information of my medication but alas, that was cancelled the next day. When I asked why, they informed me that I hadn't agreed to their treatment terms and services and so would have to start the process again - I agreed to everything that was put in front of me so I'm not sure where I didn't agree or how we even got to the shipping of medication without that agreement, but that was the last straw. I ended up going with Hims and Hers instead.

Don’t do it. Sure, their membership fee is only $39 but you don’t get what you’re after for that. All they’re giving you is a prescription for it so you’re still out of pocket for the cost of the meds. There are legal legit sites out there that will send you everything from the medication you want to kit to administer it with for a reasonable fee. Ro is an absolute scam.

Advertisement says compounded semiglutide $149 month. After they charge your CC they add a membership fee of $149. The actual monthly cost for the medicine is $199 month. Then they hit you with a membership fee of $149 plus the cost of the medicine $199. I canceled immediately after they charged the extra fee. It was worth $199 but not $350 per month.

The fact that they have a professional athlete advertise a weight loss GLP1 product is absolutely disgraceful for both the company and the athlete. Serena Williams, a professional, trained athlete should be in optimum health and shape, and should not have to promote losing a mere "30 pounds." A professional tennis player should be a role model to many, and this demonstrates that a person who spends hours on the court and already has millions and millions of dollars, is willing to sign a deal through Ro for more money and resort to the easy way to lose weight, instead of getting back on the court. This is a disappointment to many aspiring athletes and young women.

I wish I read all of the one star reviews before trying to use their services. They sent me three emails saying that I was approved for treatment in a provider messaged me directly, but each message continued to say I needed to talk to another provider to see if I was going to get approved. The runaround is so unnecessary and so confusing on top of price increases that are not explained simply.

No way to go back & add allergies or medications you are already taking after you leave that page. Advertisement says no membership fees, tirzepatide $149 mth. After they charge your CC they add a membership fee of $149 mth then your tirzepatide is not $149 mth it's $199 mth. Very deceptive practices.

If I create this company at a zero I would do that I changed insurances and my insurance did not cover the Zepbound that I was on all I needed for RO to do is to write an exception letter they kept sending me information saying oh just try Wogovy because they didn’t want to the extra work required to get me back on the Zepbound. It was an easy fix. All they had to do was send an exception letter my prescription insurance company, which kept sending them correspondence which they did not respond to. I paid $145 a month and they did not go the extra mile I canceled and I’m getting a provider which I don’t have to pay them $145 my suggestion to anyone if you don’t need to pay row $145 just go to your provider and get them to prescribe this medication for you, they are a rip off. There is not even a phone number that you can call and speak to a person face-to-face.

THIS IS NOT A GOOD COMPANY You star with paying $45 for a month membership even though it says $39 a month in part of the description! then it is $145 just to say I belong to RO ! Do your research I REALLY wish I would have done mine! I had a "faulty" pen experience and was told to call Norva which i did 3 times, on hold for a VERY long time, The first call I was told I would be getting a package to mail the pen back, 2nd call on hold 30 Plus minutes, Third call i was told oh it was =determined to be user error! NO REPLACEMENT TO BE GIVEN Price of medication goes up the 2-3rd month The stars doing the adds do NOT have to worry about money to pay for this! I DO NOT RECOMMEND THIS COMPANY