RoReviews of ro.co

Response from RoJun 5, 2026

Hi there, we’re sorry to hear about your experience and understand your frustration. We appreciate your feedback and would like the opportunity to review what happened with your insurance request and charges. We’ll be reaching out directly for more information.

Response from RoJun 5, 2026

Hi there, we’re sorry for any confusion around pricing. The Ro Body membership and medication are billed separately: membership starts at $39 for the first month and includes provider support, while medication costs vary based on the treatment prescribed and whether you use insurance or pay cash. We aim to be transparent about all costs, and full pricing details can be found at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance - we’d be happy to answer any questions and provide additional clarity.

Response from RoJun 5, 2026

Hi there, we’re sorry for the confusion. The initial fee and the medication cost are separate charges, the first fee covers the medical evaluation and onboarding process, while the medication is billed separately if you move forward with treatment. We’d like to review your account and billing details to provide more clarity, we’ll be reaching out directly for more information.

Response from RoJun 5, 2026

Hi there, we’re sorry for any confusion around pricing. The Ro Body membership and medication are billed separately: membership starts at $39 for the first month and includes provider support, while medication costs vary based on the treatment prescribed and whether you use insurance or pay cash. We aim to be transparent about all costs, and full pricing details can be found at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance - we’d be happy to answer any questions and provide additional clarity.

Response from RoJun 5, 2026

Hi there, we’re sorry to hear about your experience and understand how frustrating that must have been. It’s always our goal to simplify your healthcare experience and I am truly sorry that we were not been able to do that for you here. We appreciate your feedback regarding both the delivery update and the support you received. We’d like to learn more about your experience and help review your concerns further, we’ll be reaching out directly for more information.

Response from RoJun 5, 2026

Hi, we take patient safety extremely seriously, and this claim is very concerning. We’d like to learn more about what happened and review the situation further—we’ll be reaching out directly for more information.

Response from RoJun 5, 2026

Hi there, we understand your frustration. We’d like to take a closer look at the status of your shipment, we’ll be reaching out directly for more information.

Response from RoJun 5, 2026

Hi there, we’re sorry to hear about your experience and understand your disappointment. Weight loss results can vary significantly from person to person, and some patients may require dose adjustments or a longer treatment period before seeing meaningful changes. We include a Ro Body coaching option within the membership to connect you with nurses who can offer you guidance on diet, exercise and injections. We also want to reassure you that medications prescribed through Ro are sourced from licensed pharmacies and are not saline. We’d like to learn more about your experience and help review your concerns further, we’ll be reaching out directly for more information.