Benjamin W.
They have switched to AI only customer…
They have switched to AI only customer service and it is absolutely terrible.
Response from RoJun 5, 2026
Hi there, we’re sorry to hear about your experience. Our patients are supported by real care teams and providers. If you need assistance, active members can message us through their account, and non-members can reach us at [email protected]. We’d like to learn more about your experience and help address your concerns, we’ll be reaching out directly for more information.



