Molly
Easy but beware hidden fees
Generally super easy to get signed up and get what you need, HOWEVER there is a hidden monthly cost for a monthly membership fee. It’s bad enough that you need to pay 150$ a month simply to use ro but it’s even worse that it is very hidden and very unclear that you will start getting charged for this extra fee monthly. This needs to be clearer and even better there should be a pay as needed option. I’m not going to be messaging my provider every month so spending 150$ monthly is outrageously expensive.
Response from RoOct 1, 2026
Hi Molly! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ When becoming a member with Ro, in addition to receiving treatment (if prescribed), you will also receive exclusive benefits that include but are not limited to: regular online check-in visits, free shipping, confidential and discreet packaging, free follow-up messaging with your Ro-affiliated provider, Care Team support, and subscription plans to ensure that you never go without your medication. If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!



