RoReviews of ro.co

Response from RoJul 10, 2026

Hi there, We're sorry to hear about your experience. We'd like the opportunity to review what happened with your refill request and membership. We’d like the opportunity to review your account further, we’ll be reaching out directly for more information.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. Treatment recommendations are based on each patient's medical history and clinical needs. Our Ro Body membership includes ongoing access to a licensed provider, regular check-ins, care coordination, prescription management, and messaging with your care team. We also strive to be transparent about our pricing, with details available at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. The initial enrollment fee covers your online medical consultation with a licensed provider, and medication timelines can vary depending on factors such as insurance approval and prescription processing. If you'd like us to review your account or address your concerns, please contact our Care Team at [email protected] so we can assist you.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing before enrollment. We appreciate your feedback and will share it with our team as we continue working to improve the member experience.

Response from RoJul 10, 2026

Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.

Response from RoJul 10, 2026

Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your concerns regarding your prescription and billing. We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.

Response from RoJul 10, 2026

Hi there, We're sorry to hear about your experience and we'd be happy to review your account and any concerns about billing or treatment recommendations. We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. The initial enrollment fee covers your online medical consultation with a licensed provider, and we strive to clearly communicate our pricing and treatment options throughout the enrollment process. Additional information about our membership and medication pricing is available at ro.co/weight-loss/pricing. If you'd like us to review your account or discuss your concerns further, please contact our Care Team at [email protected].