RoReviews of ro.co

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve the member experience. We're reaching out for more information.

Response from RoJul 10, 2026

Hi there, We're sorry to hear about your experience. If you need assistance, our Care Team can be reached through secure messaging in your Ro account or by emailing [email protected]. We'd be happy to review any concerns and help sort this out.

Response from RoJul 10, 2026

Hi there, Thank you for reaching out, we're sorry to hear about the duplicate charge. We’d like the opportunity to review your account and refund request further, we’ll be reaching out directly for more information.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. Treatment plans, including dosing, are individualized based on each patient's medical history, treatment response, and provider assessment. We appreciate your feedback, and if you'd like us to review your experience further, please contact our Care Team at [email protected] using the email associated with your account.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. The initial enrollment fee covers your online medical consultation with a licensed provider, and we strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. If you'd like us to review your experience or discuss your concerns, please contact our Care Team at [email protected].

Response from RoJul 10, 2026

Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We appreciate your feedback, we are always looking for ways to improve. Please reach out to [email protected] for any additional assistance here.

Response from RoJul 10, 2026

Hi there, We're sorry to hear that your experience did not meet your expectations. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. If you need assistance, our Care Team can be reached by emailing [email protected] or through secure messaging in your Ro account, and we'd be happy to review any concerns about your membership or billing.

Response from RoJul 10, 2026

Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.