Michael A.
Billing issue
I sent in a question and received no response. Almost immediately I received an email to see if my issue had been resolved. No it has not. I'm a new customer and I was supposed to get my first month at a discounted rate. However I was billed the full $149. I emailed to find out what happened to the first month discounted price I was promised.
Response from RoJul 10, 2026
Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your account, including your billing and your inquiry to our Care Team. We’d like the opportunity to review your account further, we’ll be reaching out directly for more information.



