RoReviews of ro.co

Response from RoJul 13, 2026

Hi there, We're sorry to hear that about your experience. The initial enrollment fee covers your online medical consultation with a licensed provider, and we strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate. Additional pricing information is available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve.

Response from RoJul 13, 2026

Hi there, We're sorry to hear about your experience. We'd appreciate the opportunity to better understand your concerns and see how we can help. Please reach out to our Care Team at [email protected], and we'll be happy to review your experience with you.

Response from RoJul 13, 2026

Hi there, We're sorry to hear about your experience. The initial enrollment fee covers your online medical consultation with a licensed provider, and we strive to clearly communicate our pricing, including that Ro Body membership and medication costs are separate. Additional pricing information is available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve.

Response from RoJul 13, 2026

Hi there, We're sorry to hear about your experience. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with details available at ro.co/weight-loss/pricing. We'd like the opportunity to review your account and billing concern-please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate further and assist you. We'll also reach out to you directly for more information.

Response from RoJul 13, 2026

Hi there, We're sorry to hear about your experience. We'd like the opportunity to review the concerns you've flagged regarding the order, cancellation request, and billing. Please contact our Care Team at [email protected] using the email associated with the Ro account so we can investigate further and work toward a resolution. We'll also be reaching out to you directly for more information.

Response from RoJul 13, 2026

Hi there, We're sorry to hear about your concerns. We'd be happy to review the charges on your account and explain any billing you received. Please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate further.

Response from RoJul 13, 2026

Hi there, We're sorry to hear about your experience and understand how frustrating billing issues can be. We'd like the opportunity to review your account and concerns. Please contact our Care Team at [email protected] using the email associated with your Ro account so we can investigate further and help resolve the issue. We'll also reach out to you directly for more information.

Response from RoJul 13, 2026

Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your account, including the duplicate charges and the status of your enrollment. Our Care Team can be reached through secure messaging in your Ro account or by emailing [email protected], and we'll be happy to help clarify where you are in the process and address your concerns. We're also reaching out to you directly for more information and to work towards a resolution.