RoReviews of ro.co

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with full details available at ro.co/weight-loss/pricing before purchase. We'd like the opportunity to review your concerns further, and we'll be reaching out to you directly to see how we can help.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're very sorry to hear about your experience, it is not the service we aim to provide. We'd like the opportunity to review your account, including your concerns about your medication and the status of your refund. We're reaching out to you directly for more information.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're really sorry to hear about your experience. Treatment response can vary from person to person, and we'd like the opportunity to review the concerns you shared during your check-in, as our clinical team does include licensed providers who review treatment plans and respond to medical concerns. We're reaching out to you directly for more information.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. The initial enrollment fee covers your online medical consultation with a licensed provider, and treatment recommendations and pricing can vary based on a patient's medical history, clinical needs, and the medication preference. With insurance coverage, your cost usually depends on your monthly copay, which is typically less than $100/month. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with additional details available at ro.co/weight-loss/pricing. If you'd like us to review your account or discuss your concerns further, please contact our Care Team at [email protected] - we'll also reach out to you directly for more information.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your concerns. We'd like the opportunity to review your account, including your prescribed dose and billing, and answer any questions you have about your membership. We're reaching out to you directly so we can investigate further and assist you.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. It's possible the two charges you received were for your Ro Body membership and your medication, which are billed separately. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We'd be happy to review your account and confirm the charges—please contact our Care Team at [email protected] or send us a secure message through your Ro account so we can investigate further.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We strive to be transparent about our pricing, including that Ro Body membership and medication costs are separate, with additional details available at ro.co/weight-loss/pricing. If you'd like us to review your account or billing concerns, please contact our Care Team at [email protected] or send us a secure message through your Ro account.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We understand that affordability is an important factor into consideration. Our Ro Body membership includes ongoing access to licensed providers, regular check-ins, prescription management, messaging with your care team, and optional nurse coaching throughout treatment. Pricing transparency can be found on our website here: ro.co/weight-loss/pricing We appreciate your feedback and will share it with our team as we continue working to improve the member experience. Please reach out to [email protected] for any additional assistance.