RoReviews of ro.co

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback, we completely understand that affordability is an important consideration. The Ro Body membership includes ongoing access to licensed providers, prescription management, regular check-ins, secure messaging with your care team, optional 1:1 nurse coaching, and personalized support throughout your treatment. If there is anything we can do to help, please contact our Care Team through secure messaging in your Ro account or by emailing [email protected].

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. Medication pricing varies based on the prescribed dose and medication selected. We'd be happy to review the charges on your account and confirm what occurred. We'll be reaching out to you directly to assist and work towards a resolution.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. Medication pricing varies based on the prescribed dose and medication selected. We'd be happy to review the charges on your account and confirm what occurred. We'll be reaching out to you directly to assist and work towards a resolution.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback and we're sorry to hear about your experience. We'd like the opportunity to review your concerns regarding your medication shipment and refund. We'll be reaching out to you directly to assist and work towards a resolution.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. Medication pricing varies based on the prescribed medication and dose, and members are not required to increase their dose if they're seeing results on their current one, so pricing may remain the same. For members using insurance, copays can also be as low as $100 per month, depending on their plan. We strive to be transparent about our pricing, and full pricing details are available at ro.co/weight-loss/pricing before purchase. We appreciate your feedback and will share it with our team as we continue working to improve the experience.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback, we're sorry to hear this happened. We'd like the opportunity to review your account and the charge you referenced to confirm what occurred. The $888 charge is typically for the 12-month Ro Body membership plan, which requires confirmation during checkout before the charge is processed. We'll be reaching out to you directly to assist and work towards a resolution.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. The $39 fee is for your initial online medical consultation. If you're approved for treatment, the Ro Body membership is $149/month (or less with prepaid membership plans), and medication is billed separately based on the treatment and dose prescribed. We strive to be transparent about our pricing, and full details are available at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear that you didn't receive your first shipment! We'd like the opportunity to review your order and determine what happened, please contact our Care Team through secure messaging in your Ro account or by emailing [email protected], and we'll be happy to investigate and assist you.