Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
ro.co
Website
ro.co
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
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The company replied to 21% of reviews.
Latest
Most recent review: October 2026.
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I started my journey with Ro in August 2024, weighing 206, feeling sluggish, tired and having a lot of arthritic pain. I’m using the compound semaglutide.
Today March 2025 I weigh 151. I’m working now on maintenance.
I definitely give Ro 5 stars. Each time I reported symptoms or had questions, I got quick and compassionate responses from nurses and other helpful professionals.
I had tried so many diets that never stuck. With Ro.co the educational videos helped me to understand that I needed to change my relationship with food. I was a stress eater.
Today I am more able to control my snacking, realizing that I could fall back into that pattern. I have more energy now and I’m able to walk farther than I have in a while. This coming summer I’m going to do my first 5K. I’m proud of myself. I’m down 4 pant sizes and finally look decent in a swimsuit 😀
Thanks Ro.co for helping me get my life back.
Kimberly L. 60 years old and feeling fabulous!!
GU
Guillermo
Excellent Service & Knowledgeable Doctors
I love how attentive and thorough the doctors are and the site is well thought out and easy to navigate.
RS
Regina S.
They were on it
They were on it. Got my weight, my goal and came up with medication ( that's working great for with no side effects) that was suitable for me.
RF
Ray F.
Great Company
The experience was handled with expertise. I used to take other medications, none of them really worked. With the daily rise gummies, it changed my life forever.
FA
Fantashia
"Effortless Experience and Outstanding Service!"
Sure! Here’s a 5-star review based on a positive experience with Ro.co:
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**5 Stars: Exceptional Service and Quality!**
I recently had an amazing experience with Ro.co, and I couldn’t be more impressed. From start to finish, the process was seamless, and their customer service was top-notch. The website is user-friendly, and it made navigating a breeze. Ro.co truly goes above and beyond to ensure a great customer experience. Highly recommend them to anyone looking for reliable and efficient service!
CS
charles S.
on top of care
on top of care
OV
OverDrive
They do everything very well incredibly…
They do everything very well incredibly insightful,plenty of information,and overall customer service is phenomenal
DE
Debbie Eden P.
Have patience , and everything will be fine
Ok now my review is 4.5 as there were a few weeks I was wondering just what was going on - let me explain -
I started Ro in January just using the GP1 generic and they were very fast easy no issues however when I expressed that I wanted my insurance to pay for zepbound they said their concierges would help with that , which it did but this is when a bit of a problem started as my insurance said to pay for this you have to join an online weight watchers type app at the same time ( which 4 times a month , 4 “ weighs” a month , they even sent me a scale that WiFi’s to them my weight ) which I did and I like that app it’s extremely helpful .
But as this was going on it was I guess everything was happening at once and because I wasn’t a part of this “ weight watchers “ program yet it wasn’t going through (the insurance ) so I said I wanted to switch back to the SG and they did that, but it took a minute, THEN my insurance called and said we thought you wanted to use the zepbound I went back to Ro said I wanted to try again with the insurance/zepbound as Ro is 149 a month no matter what -anything you get extra is , just that , extra , so Ro went back said everything was a go but it wasn’t nothing was sent to the pharmacy of my choice this was where there was a bit of a lag . So for those that have issues because it takes a few days for providers to get back to you , but they will ,just hang in there be patient .. when everything eventually went through - well now it’s just as easy as can be and when I went to my PCP she’s very by the book but I like her she’s helped me a lot in the past ,
she said idk how they got through the insurance that’s a real pain to do you’re very lucky - so yes I’m very grateful that I just hung in there because again once you get everything straight as to what you want and just wait for it - they WILL come through trust me , they will.
I’ve lost 15 pounds so far but I just really started the zepbound 2 weeks ago. I’m really excited to FINALLY see weight that I’ve carried for way too long finally gone. The -5 star taken away was only because there was a moment there where I thought it was just never gonna go through - but it did .. just have to hang in
and if you know what you want right away , and understand the pricing , you won’t have any problems mine just had a few hiccups in the beginning but now I am loving this program