RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

Showing 4,681 reviews with 5 stars · Clear filters

John E.
Sep 30, 2026
Informative, easy to navigate and responsive
Ro was informative, easy to navigate, and very responsive. I have used Hims in the past and Ro is light years ahead in terms of a positive customer experience.
Response from RoOct 2, 2026
Hi John! We're glad that you enjoyed your experience with us. Thank you so much for taking the time to share your positive feedback! We are happy to hear that our platform was simple to use and that our team provided prompt and helpful communication. Welcome aboard!
Ethan
Sep 30, 2026
Everything was explained very well easy…
Everything was explained very well easy to understand and I feel they ask the right questions and also explained the side effects clearly.
Response from RoOct 2, 2026
Hi Ethan! Thank you so much for your positive feedback. We are happy to hear that our team communicated clearly, the right questions were asked, and any potential side effects were thoroughly explained. If you ever have any questions or concerns in the future please feel free to reach out to us at any time by emailing [email protected]!
Terrie M.
Sep 30, 2026
It was easy to give info needed
It was easy to give info needed. Didn’t take long, plus they reached out quickly and prescription is being sent out and just applied yesterday. Thank You
Response from RoOct 2, 2026
Hi Terrie! We're happy to hear that your experience was so smooth and efficient. Its wonderful to know our team reached out promptly and got your medication processed without delay. Thank you so much for your kind feedback!
Julie B.
Sep 29, 2026
Easy to sign up and get approved
Easy to sign up and get approved. Price is fair. Received my medication in just a few days..
Charles A H.
Sep 29, 2026
All good and complete
All good Thanks
customer
Sep 29, 2026
The fast respond helping me and getting…
The fast respond helping me and getting my insurance accepted
Marylou Y.
Sep 29, 2026
It was easy to sign up
It was easy to sign up. I felt safe joining. Ive even told others to join
Big P.
Sep 29, 2026
Smooth
Smooth, easy experience overall great quality product Ro Spark works great !!

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Everything was explained very well easy…

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Informative, easy to navigate and responsive

Everything was explained very well easy…

It was easy to give info needed

Easy to sign up and get approved

All good and complete

The fast respond helping me and getting…

It was easy to sign up

Smooth