larry L.
the agents ,
the agents , that helped me when I called with a problem.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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larry L.
the agents , that helped me when I called with a problem.
Scott T.
*This initial experience was indeed suboptimal. To be fair, the product has arrived, the pace and quality of communication has improved (from my end as well I am sure...), and I have kept my subscription. I would put 1 star but it would limit the number of folks who would actually read this. Truly just a cautionary tale. I signed up, was charged…a month later was notified I need to fill out the necessary questions for refill…but still (even as of today!) received anything…nothing, zero, zilch, nada… and they do not process refunds! So I suppose if I weigh the money they stole I am lighter! Maybe that’s their metric for success. There are other options. I encourage you to explore them. ro is, in my experience, a scam.
Response from RoFeb 12, 2026
Hi there, we're sorry to hear this was your experience. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.
Fred B.
Works, but takes longer than advertised. The erection is ok but not great. I do like that it seems to stay in the system for a little while.
Ruthe M.
Process is efficient and turnaround for response is great.
Ronald H.
On time delivery
Nicole G.
Within an hour I was in contact with a dr. The company is very thorough with my medical history. Within a few hours I was approved. What I loved the most is the monthly plans means monthly plans no lump sum all at once! I look forward to my weight loss journey!
Rosalyn M.
So far so good. I have t received my treatment yet I got an update say it would be in my mail in the next couple of days due to the holidays. The only request of change I would like is to have the injection pen instead of the vital.
customer
I will start my journey Jan. 1, 2026. I'm excited.