RoReviews of ro.co

Response from RoAug 25, 2026

Hi there, we’re sorry to hear about your experience. The Ro Body membership and medication are billed separately, and membership includes ongoing provider care, check-ins, health coaching, insurance support, and other treatment resources. Membership is $149/month, with prepaid options that can lower the monthly equivalent to as little as $74/month, while cash-pay medication options currently start at $149/month and vary by treatment and dose. You can review the full pricing breakdown at https://ro.co/weight-loss/pricing/. We’ll also be reaching out directly to review your experience and see how we can help.

Response from RoAug 25, 2026

Hi there, we’re sorry you haven’t received a response to your question. We’ll be reaching out directly to make sure you get the support you need. You can also contact our Care Team through Support in your Ro account or email us at [email protected] for assistance.

Response from RoAug 25, 2026

Hi there, we’re sorry to hear about your experience. The Ro Body membership and medication are billed separately, and membership includes ongoing provider support, check-ins, health coaching, insurance support when applicable, side-effect support, and other care resources. You can review the full breakdown of membership and medication pricing at https://ro.co/weight-loss/pricing/. We’ll also be reaching out directly to review your concerns and see how we can help.

Response from RoAug 25, 2026

Hi there, we’re sorry for the frustration with your shipment and difficulty getting a response. We take concerns about tracking and undelivered medication seriously. We’ll be reaching out directly to review the tracking information, order status, and billing activity and see how we can help resolve this.

Response from RoAug 25, 2026

Hi there, we’re sorry for the confusion around the charges. The $39 introductory fee applies to the first month of the Ro Body membership, while medication is billed separately, which may account for the additional charge. For your privacy, we recommend not sharing personal contact information publicly. We’ll be reaching out directly to review both charges and see how we can help.

Response from RoAug 25, 2026

Hi there, we’re sorry for the confusion around the pricing. The introductory fee applies to the first month of the Ro Body membership, while medication is billed separately based on the treatment and dose. We understand affordability is important and will be reaching out directly to review the charges and see how we can help. You can also review the full pricing breakdown at https://ro.co/weight-loss/pricing/.

Response from RoAug 25, 2026

Hi there, we’re sorry for the frustration with your experience. We understand how important it is for the price you’re charged to match the offer you received. We’ll be reaching out directly to review the $49 promotion and $149 charge and help clarify what happened.