Joseph R.
Great customer service
Great customer service. Very easy to navigate website. Ro was able to get my GLP-1 covered by my insurance.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Joseph R.
Great customer service. Very easy to navigate website. Ro was able to get my GLP-1 covered by my insurance.
Deborah Throneburg M.
The whole process was very easy and uncomplicated.
Heather B.
It was easy and quick. Im motivated and not discouraged.
Connie
I took part in Lilly's 1.5-year research for Retatrutide, which I lost a large amount of weight. Once off the program, I was back on my own and began to gain weight. RO has made it possible for me to have a maintenance program. The process has been very easy, and I have a provider to watch over my treatment. I still think it is a too expensive. Perhaps Lilly could work on that.
Excited S.
My experience was great because it was easy to understand what was ask to sign up. The process was in a timeless status to receive the product.
Perry K.
Very through and professional about all aspects of the process.
Christian M.
The customer service team, and the doctors responded within 24 hours to all of my questions, and addressed all of my concerns. I have yet to receive my medications, but everything that's been approved, and I am incredibly satisfied with the service I have received at this point. In a world full of AI, and or having to deal with overseas call centers when there is an issue, it was incredibly enjoyable to be able to actually talk to actual human beings that understood my concerns and were able to address them immediately. This is what customer service should be
Sharon
I have only been on the program for two weeks but I have had several questions. My questions have been answered immediately with responses that have been helpful.