RoReviews of ro.co

Response from RoAug 25, 2026

Hi there, we’re sorry for the confusion around the charges. The Ro Body membership and medication are billed separately, which is why you may see separate $149 charges for each. The membership includes ongoing provider care, check-ins, health coaching, insurance support, and other treatment resources. We understand how frustrating unexpected charges can be. We’ll be reaching out directly to review your billing history and concerns and see how we can help.

Response from RoAug 25, 2026

Hi there, we’re sorry the introductory pricing wasn’t clear. The $39 offer applies to the first month of the Ro Body membership, while medication is billed separately. You can review the full breakdown of membership and medication costs at https://ro.co/weight-loss/pricing/. If there is anything we can do to help, please reach out to [email protected] for any additional assistance.

Response from RoAug 25, 2026

Hi there, we’re sorry for the confusion around the membership and medication costs. The Ro Body membership and medication are billed separately, and the introductory offer applies to the first month of membership. You can review the full pricing breakdown at https://ro.co/weight-loss/pricing/. We understand you’ve canceled both your membership and medication. We’ll be reaching out directly to review your cancellation and billing concerns and see how we can help.

Response from RoAug 25, 2026

Hi there, we’re sorry the pricing wasn’t clear. The Ro Body membership and medication are billed separately, and medication pricing can vary by dose. Membership is $149/month, with prepaid options that can lower the monthly equivalent to as little as $74/month. There’s also no obligation to increase your dose if your current dose is working well—your provider will guide dosing based on your individual response. Current membership and medication pricing can be reviewed before enrolling at https://ro.co/weight-loss/pricing/. If there is anything we can do to help, please reach out to [email protected] for any additional assistance.

Response from RoAug 25, 2026

Hi there, we’re sorry to hear about your experience. The $39 introductory offer applies to the first month of the Ro Body membership, while medication is billed separately, which may account for the additional $149 charge. We’ll be reaching out directly to review both charges and see how we can help.

Response from RoAug 25, 2026

Hi there, we’re sorry to hear about the frustration. We’ll be reaching out directly to review the cancellation request, shipment status, and charge and see how we can help resolve this.

Response from RoAug 25, 2026

Hi there, we’re sorry for the confusion around pricing and cancellation. Ro does not charge a $534 cancellation fee. Membership and medication are billed separately, and costs vary depending on the plan, medication, and dose selected. You can review the full pricing breakdown at https://ro.co/weight-loss/pricing/. We're reaching out to you directly to investigate further and help resolve this for you.

Response from RoAug 25, 2026

Hi there, we’re sorry for the confusion around the promotion. A free first-month offer may apply to the Ro Body membership, while medication is billed separately based on the treatment and dose prescribed. You can review the full pricing breakdown at https://ro.co/weight-loss/pricing/. We're reaching out to you directly to investigate further and help resolve this for you.