Teresa M.
I signed up for a$39 first month
I signed up for a$39 first month. Then was billed $199/ month before I even received medication. I emailed through the contact us tab and did not receive a response.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Teresa M.
I signed up for a$39 first month. Then was billed $199/ month before I even received medication. I emailed through the contact us tab and did not receive a response.
Elly M.
False advertising. Says 39$ for first month 149 each month after. That’s a lie. They charge 39 plus 149 for first month. Scam
Elly M.
False advertising Says 39$ For first month. 149 every month after. Not true
Sunshine C.
The membership is TOO EXPENSIVE, on top of the price for the meds itself. So long…farewell.
Linda W.
I have tried to cancel my shipment and get refund since I either didn’t read all the small print or u all misrepresented the cost. I am refusing payment so please do not ship.
Emily N.
I have used Ro in the past and had no issue with my medication (Wegovy pill) being prescribed, shipped and received. Most recently I resubscribed to the Ro membership plan to re-engage in the Wegovy pill medication routine. When initially prescribed by the clinician I did not agree with the lowest dosage 1 mg and asked for it to be changed to 4 mg. The clincian agreed; however, packaging had already began. I contacted support and asked that packaging be stopped until the 4 mg dosage was approved. After the dosage was approved I was still sent the 1 mg. I was given the run around and transferred back and forth between support and the clinician. After many attempts I was told that I had to ask for the mistake to be credited and for the new dosage be shipped. After the run around and many attempts to clarify that the mistake was on Ro's end, I gave up, cancelled any further memberships and medications.
Lin A.
Unclear on membership and medication prices. The per month charge isn't for the meds, it's for the membership. All support is AI. It's difficult to find what you need on the app when you want to ask a specific question. It gives you the options for what they want you to ask. Only good thing is that it's easy and convenient. Much more expensive than you're led to believe.
Response from RoAug 25, 2026
Hi there, thank you for sharing your feedback. We’re glad you found the experience convenient, but we’re sorry the pricing and support process weren’t clear. The Ro Body membership and medication are billed separately, and our Care Team includes real providers, nurses, and Patient Advocates who are available to help with specific questions. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. We do also offer “Prepay & Save” options for Wegovy and the membership fee. You can review a full breakdown of membership and medication pricing at https://ro.co/weight-loss/pricing/. We appreciate your feedback, please reach out to [email protected] for any additional assistance.
Sharon G.
I haven’t gotten the product yet so it is had to rate until I start using it
Response from RoAug 25, 2026
Hi there, totally understandable! It’s hard to rate your experience before you’ve had a chance to receive and start your treatment. Once your order ships, tracking information will be available by email and in your Ro account. We hope you’ll come back and share an update once you’ve gotten started!