RoReviews of ro.co

Initially the presentation was good but the additional fees of 145 + the cost of the meds make the pricing non competitive. I canceled my subscription in June and advised that I no longer required the product. Days after they still billed me. I again canceled the subscription and medication and requested a refund. I never received a reply or call. Now again in July I am charged a subscription fee of 145.00. The customer service is pathetic in this regard. I am going to call my bank and have to request a charge back because I cannot get any support!

The online ad I saw was $45/per month for Wegovy. Went through the whole schpiel but ended up not accepting the $145/month member fees. BEWARE OF FALSE ADVERTISING!!! Now they have my photo & ID. I'll be using if anything fraudulent comes up. Responding to Ro - And the $145/month membership is on top of the co-insurance charged by health insurance correct? So what exactly am I saving on?

Works at first. They are great at taking your money and writing a prescription. Good luck ever getting any help if the pharmacy doesn't get the prescription or if there is ever any issue with insurance. They refuse to offer phone support (even if you track down their corporate phone number) and twice now it's taken over a week to get an issue resolved. Terrible.

Doesn’t work that well for me. Wish I’d cancelled before receiving second shipment. I do not feel confident when I use it-nothing like the experience described.

RO is interesting as it makes it look like you can get your prescriptions cost cheap. The way the site does this in incredibly dishonest. They make it look like you pay the membership and that includes the meds but it doesn’t. You get the privilege of paying them 150 a month and you get to pay another 400 for the meds. I thought the prices in HIMs was expensive but at least they are honest. I’m in the process of fighting to get my membership fee back as I also explained this situation with my bank. They have told be to go to the BBB and ripoff reports and I’ll do that next. Run away from this shitty company.

In the beginning they were very professional, responded to questions or concerns quickly and very happy with product. Now my order has been processing for almost 2 weeks. It took a week to get an answer only for it to be that it may take up to 9 days to ship. Well it has been 12 and they took my money out before that. Very disappointed If they are having a hard time fulfilling semaglutide due to the FdA recent ruling they need to work with you for a different option instead of avoiding you.

TERRIBLE IF YOU HAVE ANY ISSUE. They must either use chatbots or people who do not understand English. I sent them my insurance card 3 times and continue to have them ask for it over and over again even though I keep explaining to them that I sent it. There is NO number you can dial so good luck getting any help.

In the beginning, I received quick response. Once the auth was submitted to my insurance, the responses were not as quick. My insurance approved the auth on the same day. I messaged asking when they would be sending my Rx to my pharmacy and they said that they had not received the auth yet. I sent them the auth approval information along with an image of the actual auth letter, still no Rx has been sent or replies to my messages. There is no reason whatsoever for this to be taking this long in my circumstance. I know all circumstances are different and respect that. But when you have all the necessary information and you have handed it to them on a golden platter, things should happen quickly; you would think. So now I am still waiting for a response and my prescription. The monthly admin fee should be taking care of all of this, NOT ME. Good Luck! started the process on 5/31, auth approved 5/31 and today still no Rx 6/4