RoReviews of ro.co

Response from RoJan 30, 2026

Hi there, we're sorry to hear about your experience and any inconvenience caused. If you were on a higher dose before enrolling at Ro but have been off the medication for more than 2 weeks, restarting at a lower dose helps your body safely adjust again after time off and reduces the risk of side effects. The provider can gradually increase the dose as your body tolerates it. The $45 enrollment fee covers your initial provider consultation.

Response from RoJan 29, 2026

Hi there, we're sorry to hear about your experience and that the Body Program is no longer right for your needs. Aside from the personalized treatment plan and insurance coverage assistance, the membership fee covers things like metabolic testing, monthly check-ins, unlimited messaging, nurse coaching, and access to ongoing care that is needed during your treatment journey. We appreciate your feedback as we expand our services and provide more areas of care for our members. Wishing you continued health and wellness.

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoDec 8, 2025

Hi there! We're sorry to hear about the delay, we know how frustrating that can be. We'll reach out to take a closer look to see what happened here.

Response from RoDec 8, 2025

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication is not included in the membership fee, and is dependent if you will be using your insurance. We'll reach out to see if there's anything we can do to help here!

Response from RoNov 7, 2025

Hi there! We’re sorry to hear about your experience and understand how frustrating that must have been. Side effects and results can vary from person to person, and our clinical team is always available to help adjust treatment or offer guidance to help make it more tolerable and effective. We're sending you a request for more information to ensure you receive any additional assistance here!

Response from RoNov 7, 2025

Hi there. We’re sorry to hear the treatment didn’t work as expected. If you’d like, our clinical team can review your experience and discuss other options that might be a better fit. We're reaching out for more information!