RoReviews of ro.co

Response from RoFeb 12, 2026

Hi there. We're sorry to hear the medication has not worked for you as expected - everyone’s experience can be a little different. Our team would be happy to review your treatment plan. You can also message your nurse coach anytime for personalized tips or guidance on your progress - it’s all included in your membership. We're reaching out for more information to help you get connected with one!

Response from RoFeb 12, 2026

Hi there, thanks so much for reaching out. We're so sorry to hear this was your experience and your concerns are absolutely valid. We have real licensed providers and support teams behind the scenes, and we want to make sure you feel fully supported. You should be able to get in contact by logging into your Ro account, hover over to Support and scroll to the bottom. You should see your past history of messages with the provider and start a new conversation from there! You can also try this link: my.ro.co/chat or send an email to [email protected] We'll send you a message to ensure you are able to receive the help you need.

Response from RoFeb 12, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoFeb 12, 2026

Hi there, we're sorry to hear the medication did not meet your expectations, and we appreciate your feedback. Our team can review your treatment plan further and help explore other options that may work better for you. We're sending you a request for more information!

Response from RoJan 30, 2026

Hi there, we're sorry to hear this was your experience - this is not the service we aim to provide. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoJan 30, 2026

Hi there, we're sorry to hear this was your experience - this is not the service we aim to provide. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoJan 30, 2026

Hi there. We're sorry to hear about your experience, and understand your frustration. Most people start noticing effects from the Wegovy pill within 1–4 weeks, but meaningful weight loss usually builds over 8–12 weeks as the dose increases. We do have licensed providers and nurses available 24/7 to assist with any guidance you may need - it's included in your membership. You can reach out directly to them here: my.ro.co/chat

Response from RoJan 30, 2026

Hi there. You should be able to get in contact by logging into your Ro account, hover over to Support and scroll to the bottom. You should see your past history of messages with the provider and start a new conversation from there. Or, you can also try this link: my.ro.co/chat or send an email to [email protected] If your medication was dispensed by the partner pharmacy of the manufacturer (Eli Lilly or Novo Nordisk), unfortunately some inquiries are required to go through them first. We'll reach out for more information to help further.