Ashley A.
Told me $0 today and tried charging me…
Told me $0 today and tried charging me 149

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Ashley A.
Told me $0 today and tried charging me 149
Lorena
They are not clear with pricing! The said first month for $39 and then u find out its just for a membership! After that they want $150 per month for membership apart of the medicine price! Worse part is that after cancelling a day later they won’t reimburse the money! Don’t use them!
Ro W.
So Deceiving They tell you the first of month of meds would be $39, then $149 each month after. Upon approval, I was charged $149 for the meds, in addition to the $39 membership fee. Then it goes from $39 membership fee to $149. The 2nd month I was charged $149 for the membership fee and $149 for the meds. Don't do it!!!!!
cole B.
The worst provider in the history of providers. Charges me 300 and doesn’t even deliver the product and then tries to charge me another 300 for a replacement with no option of a refund. Absolute scam artist. DO NOT USE THIS SERVICE AT ALL COSTS
Patrick J.
I’m extremely disappointed with the experience my wife had Ro. When she signed up, she understood the cost to be $39 for the first month and approximately $74/month afterward. Based on that understanding, she agreed to try the service. Instead, after the initial $39 payment, she was charged $814. That was a huge and completely unexpected charge, and it was not what she believed she was agreeing to when she signed up. What makes this especially frustrating is how the pricing was presented. I feel the enrollment and billing process was not transparent enough about the possibility of such a large upfront charge. A company should make a charge of $814 extremely clear before taking the customer's money—not leave customers feeling like they were caught by a billing tactic. I would strongly recommend that anyone considering Ro carefully review every screen, term, and billing condition before signing up and make sure they understand exactly when and how much they will be charged. For me and my wife, this experience has seriously damaged my trust in the company. I expected a roughly $74/month service after the introductory month, not an unexpected $814 charge.
Jeff S.
RO WILL SCAM YOU WITH A 149$ MONTHLY FEE ONTOP OF THE 349$ MONTHLY FEE😡 SO BE PREPARED TO PAY 498$ PER MONTH!!!!
Tommy
In my experience, this company’s marketing is very misleading. The advertising makes it seem as though you are signing up for affordable GLP-1 medication, but you are actually paying a monthly membership fee in addition to the cost of the medication. Once both charges are included, it may be no cheaper than seeing a local healthcare provider. Make sure you understand the full monthly cost before enrolling—I certainly did not receive the savings I expected.
Julie C.
Charged too much money. Said first month was $39 yet charged me both $39 & $149. Will not be paying the $149.