RoReviews of ro.co

Response from RoMar 30, 2026

Hi there. Thank you for reaching out and sharing your feedback. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 30, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. Transparent pricing and more information about the overall cost of the Body membership can be found on our website here: ro.co/weight-loss/pricing/

Response from RoMar 10, 2026

Hi there. Thank you for reaching out, we’re sorry to hear about your experience. We understand that cost can be an important factor when choosing care, and we appreciate you taking the time to share your feedback.

Response from RoMar 9, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoMar 9, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoFeb 25, 2026

Hi there. Thank you for reaching out, we’re truly sorry to hear about this experience and understand how concerning an unexpected charge can be. We appreciate you bringing this to our attention and sharing this feedback. We'd love the opportunity to dig into this further to see how this happened - we're reaching out for more information.

Response from RoFeb 24, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. You must be a Ro Body member in order to access medication prescribed by a Ro-affiliated healthcare provider and to maintain your access to the ongoing care that is needed in the GLP-1 treatment journey. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoFeb 24, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.