Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
ro.co
Website
ro.co
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
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The company replied to 21% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I moved to a new sate where my new doctor does not prescribe GLP-1. My old doctor had prescribed Zepbound. Most of the internet providers prescribe compounded GLP-1s and I had been advised to avoid those. So I checked with Grok who suggested Ro. They were easy to work with and quite fast.
KR
K.R.
Fast, Easy and Supportive Telehealth Experience with Ro
I’ve had a wonderful experience with Ro so far. The entire process was simple, straightforward, and easy to use from beginning to end.
I applied on Sunday at 9:04 p.m., and by 9:24 p.m. I had already been contacted by a physician. I was genuinely impressed by how quickly the process moved. By Monday morning, my physician had emailed me with a personalized care plan, clear instructions on what to expect and encouraged me to reach out with any questions or concerns at any time. Knowing that kind of ongoing support is available has been incredibly reassuring.
For anyone wondering about the timeline, my prescription has been in the processing stage since Monday afternoon, so I haven’t received it yet. My order status currently shows “In Process,” and once processing is complete, it will be shipped overnight. I thought that information might be helpful for anyone wondering what to expect.
The communication has been excellent, and I’ve felt supported throughout the process. The platform is organized, convenient and made what initially felt overwhelming much easier. Based on my experience so far, I’m very happy I chose Ro and would recommend it to anyone looking for an easy-to-use telehealth service with responsive and compassionate care.
AB
April B.
I love that everything is done over…
I love that everything is done over text message. It was so easy to fill out the information. The communication with the consultants was amazing and very informative. It was so fast, the medicine is already on the way. The only down side for me is the monthly fee on top of the fee for the medicine and I don't have insurance and am unemployed.
JT
John T.
Overall experience was simple and easy
Overall experience was easy, and any questions asked were answered quickly. Looking forward to getting started today when my order arrives.
RG
russell G.
Very helpful and informative
Very helpful and informative, great!
LT
Larry T.
Was a happy anniversary
I was able to archive what I was setting out to with my performance. Again I only wish there was a higher dose and the flavor was aliitle more. The company is doing everything absolutely wonderful,I was very pleased with the customer service I received. When I was in touch with them in reference to my shipment being sent back 3 times,I got a response to my message with in a hour or so.
NN
No N.
Easy
Easy, affordable and can cancel at anytime without any headaches.
JM
John M.
Extremely satisfied with RO
I have just started with the company. I have not received my product, but up to this point the service and communication has been excellent - quick responses, very professional and great education.