RoReviews of ro.co

Response from RoMay 14, 2026

Hi there, we're sorry to hear about any confusion around our pricing structure. After the initial $39 enrollment fee, then your ongoing membership can be as low as $74/month when you prepay for an annual plan. The cost of medication is separate and can vary based on the medication as well as insurance coverage. You can find our free coverage report here to check your insurance options: ro.co/checker You can find more information about the overall cost of the Body membership and the different medications that are offered here: ro.co/weight-loss/pricing/

Response from RoMay 4, 2026

Hi there, we're sorry to hear about any confusion around our pricing structure. After the initial $39 enrollment fee, then your ongoing membership can be as low as $74/month when you prepay for an annual plan. The cost of medication is separate and can vary based on the medication as well as insurance coverage. You can find our free coverage report here to check your insurance options: ro.co/checker You can find more information about the overall cost of the Body membership and the different medications that are offered here: ro.co/weight-loss/pricing/

Response from RoMay 4, 2026

Hi there. We’re glad to hear you had a positive experience with the product and service, and we appreciate you sharing your feedback. We’re sorry to hear the cost didn’t meet your expectations, pricing can vary depending on treatment plans, and we aim to be transparent that membership and medication costs are separate on our website here: ro.co/weight-loss/pricing/ We appreciate your input and will continue working to improve how we communicate pricing. Wishing you the best as you continue your health journey with your provider.

Response from RoMay 1, 2026

Hi there! After the initial $39 enrollment fee, then your ongoing membership can be as low as $74/month when you prepay for an annual plan. The cost of medication is separate and can vary based on the medication as well as insurance coverage. You can find our free coverage report here to check your insurance options: ro.co/checker You can find more information about the overall cost of the Body membership and the different medications that are offered here: ro.co/weight-loss/pricing/ Weight loss can vary from person to person, especially in the early months, but ongoing support and adjustments can help optimize results. However, we understand how that can feel discouraging. Feel free to reach out directly to the provider if you’d like to review your plan with the team.

Response from RoApr 15, 2026

Hi there. We’re sorry to hear about your experience and understand your concerns. The $45 fee covers the initial medical consultation, and the $145/month membership supports ongoing clinical care-both are outlined on our website prior to enrollment: ro.co/weight-loss/pricing We also apologize for the difficulty locating your account, that’s not the experience we aim to provide. If you’re open to it, we're reaching out to you directly so we can review and help resolve this for you.

Response from RoApr 14, 2026

Hi there. We’re sorry to hear about your experience, that sounds very uncomfortable and concerning. While side effects can vary, persistent symptoms like this should be closely reviewed by an in person medical provider. We strongly encourage you to reach out to your healthcare provider as soon as possible to discuss what you’re experiencing. If you’re open to it, we'll also reach out directly so we can review your case and help ensure you’re getting the appropriate support!

Response from RoApr 10, 2026

Hi there. We’re sorry to hear about your experience, that does sound frustrating. We understand how confusing that must have been and appreciate your patience. Eligibility for certain medications, including injections vs. pills, is determined based on clinical and regulatory factors—not cost. If you’re open to it, we’d be happy to review your case and provide more clarity on what happened.

Response from RoApr 10, 2026

Hi there. We’re sorry to hear about your experience. While we do use technology to help streamline care, our patients are supported by real providers and care teams. We also provide self-help articles in the portal to help answer common questions while our care team works to respond as quickly as possible. We understand how concerning delays and limited access to support can be. If you’re open to it, we're reaching out directly to see how we can help.