Four S.
Your initial false advertising on what…
Your initial false advertising on what you charge people is dishonest. You charge $39.99 for absolutely nothing, then try to charge $300. each month for services not agreed upon. Your company refuses to reimburse the $40 which is disgusting!
Response from RoOct 1, 2026
Hi Four! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ When becoming a member with Ro, in addition to receiving treatment (if prescribed), you will also receive exclusive benefits that include but are not limited to: regular online check-in visits, free shipping, confidential and discreet packaging, free follow-up messaging with your Ro-affiliated provider, Care Team support, and subscription plans to ensure that you never go without your medication. If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!



