RoReviews of ro.co

Do not….I repeat do NOT use Ro if you want to actually get a GLP-1 (assuming you qualify). I joined the program around Feb. 6. Finally had a virtual appt, after my blood work came back, on Feb 26. The nurse practitioner told me she prescribed the drug that day. It’s March 30 and I still can’t get Ro to actually send the prescription to my pharmacy. My benefit has no prior authorization. It’s as simple as sending the script. Stay away from Ro. You have other online options.

Don’t do it. The website wasn’t clear how things would be done, I signed up anyway and took the labs for the weight loss program. My appointment with a doctor to get a prescription has been canceled by them twice and no link to schedule has been sent. I’m in limbo. What a waste.

This is absolutely a scam. They will take your money and not refund it. They absolutely will not give you a prescription.

ro.co is not what they used to be. I’m going on a month of receiving a prescription that I was approved for but they can’t seem to get it to a pharmacy! I’ve contacted their care team on numerous occasions and was told it’s being resolved and should have a response in a few days, which they never respond and it’s never resolved. They use reoccurring billing so even though they are the ones having issues you’re still going to get billed. Not to mention they won’t refund your money. The service is fine until there’s a problem. Then you are plagued with generic responses to your questions in your care team chat to buy them time and say they responded. I would recommend doing your homework and find another provider so you don’t end up being a fool like I am. My date of experience for this issue is the entire month of March 2023.

Ro.com has terrible service. I have submitted several requests and have not received replies. The worst is you can't even remove your banking information from the website. I do not suggest using this website.

SCAM!!!!!!! They do not do what they say that they will do and have terrible customer service. Go elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This company is trash. App/website won’t work. The “doctors” only have availability at 5am and stand you up. Terrible experience, find a different company.

What a dreadful pharmacy. Apparently it’s run by a none qualified pharmacy technician called Amanda