Glenda C.
The advertising is misleading
Update! After the email, I went back to login and it says they have no such email!!! But they used my PayPal email to charge me $99 for nothing! No one answers the phone, no address! The advertising is misleading. It is made to look as if you get your first month of medication for $99 then $135. Once processed and you look further, you'll find that these charges do not include medication at all! You pay more for the meds and they don't tell you the heck that's going to be until they "review" you answers! I immediately emailed to cancel because I did not select to "start the program" but they charged my card $99 anyway. Then I get an email saying they can't find my account and ask me to provide sensitive in formation such as my full name, address, date of birth, email address and phone number. I sent them a picture of the PayPal transaction. What a scam! I will be reporting them to my bank and PayPal
Response from RoApr 3, 2024
Hi there- the first month of the Body Program costs $99 and includes a provider consultation, blood test and health assessment, GLP-1 prescription (if appropriate), and insurance concierge.You will be billed $145 each month thereafter for ongoing care and support and unlimited messaging with your provider, convenient refills, ongoing insurance support, and health coaching for support and motivation. It does not include the cost of medication. You can read more about our pricing here: https://ro.co/weight-loss/pricing/



