RoReviews of ro.co

Response from RoAug 4, 2026

Hi there, Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We'd like the opportunity to review your concerns further, and we'll be reaching out to you directly to see how we can help.

Response from RoAug 4, 2026

Hi there, thank you for sharing your feedback. We're sorry to hear about your experience. Our Care Team can be reached through secure messaging in your Ro account or by emailing [email protected] if you have questions about your treatment or membership. We understand your concerns about pricing, and we appreciate your feedback as we continue working to improve.

Response from RoJul 21, 2026

Hi there, Thank you for taking the time to share your feedback, and we're glad to hear you've had a positive experience with our platform and care team. We also appreciate your comments regarding pricing transparency. We strive to communicate that Ro Body membership and medication costs are separate, with additional details available at ro.co/weight-loss/pricing We'll share your feedback with our team as we continue working to improve the member experience. Please reach out to [email protected] for any additional assistance.

Response from RoJul 21, 2026

Hi there, We're sorry to hear about your experience. We'd like the opportunity to review your account, including your dose change requests and recent shipment. We're reaching out to you directly we can investigate further and assist you.

Response from RoJul 21, 2026

Hi there, Thank you for your feedback, we're sorry to hear about your experience. We also appreciate your suggestion regarding an Android app—we're excited to share that it's coming soon. Your feedback helps us continue improving the experience for our members! Please reach out to [email protected] for any additional assistance.

Response from RoJul 21, 2026

Hi there, Thank you for sharing your feedback. We strive to be transparent about our pricing, including that the initial enrollment fee covers your online medical consultation and that Ro Body membership and medication costs are separate. Additional pricing details are available at ro.co/weight-loss/pricing. We appreciate your feedback and will share it with our team as we continue working to improve. Please reach out to [email protected] if there is anything we can do to help.

Response from RoJul 20, 2026

Hi there, We understand your frustration and appreciate your feedback. We're sorry to hear about your experience. We are always looking for ways to improve the experience for our patients. If you have questions about your prescribed medication or treatment plan, our Care Team is available through secure messaging in your Ro account or by emailing [email protected] and would be happy to assist you.

Response from RoJul 20, 2026

Hi there, We're sorry to hear about your experience and we appreciate you bringing this to our attention. Our Care Team is available through secure messaging in your Ro account or by emailing [email protected]. We'd like the opportunity to review your care and the guidance you received. We're reaching out to you directly for more information.