Greg S.
Unopened boxes and will not return
Ordered 3 boxes of cialis gummies. Tried taking for 4 weeks, one box and gave me horrible heart burn. Now they won’t return the 2 unopened boxes, or exchange.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Greg S.
Ordered 3 boxes of cialis gummies. Tried taking for 4 weeks, one box and gave me horrible heart burn. Now they won’t return the 2 unopened boxes, or exchange.
Loretta A.
I have 2 charges for $99 billed on 2 consecutive days. I don’t know why I have 2 charges and no medicine. This may be a BBB situation. Please remedy this
Peter V.
Sadly this product had virtually no help for me. I will try your recent shipment again, but I don’t feel very optimistic. I would like to cancel my automatic subscription renewal at this time, but will consider renewing if there is an improvement when I try the new shipment. Thanks in advance, Peter Vanwyk
Solos
They might put your order before you know it. I got notice for annual review, after that I checked my account to confirm there's no order was put. The next morning I got the notice from my credit card and realize that they put an order for me. I sent the cancelation right away at 8 am, and I still got shipment notice at 10:43. I've disputed it, and suggest everyone not to use their service. Reply to Ro's reply: My auto-pay was OFF before the interview, and I never turn it on.
Response from RoSep 26, 2024
Hi there- I'm sorry to hear this was your experience with us. To turn off auto refills, log into your Ro account > Care tab> Manage plan.
David Michael I.
They took $100 just to tell me my insurance doesn't cover the medications.
Oscar G.
I sign up to get medication to lose weight the advertisement on social media makes it seem that it is easy and affordable when it’s actually the complete opposite they charge you 99 dollars for a consultation. But they make it seem like that’s the cost for the medication. I received a message from my pharmacy asking me for my insurance information which I don’t have and I was told that the medication was going to be more than a thousand dollars which would of been nice to know before I registered for a year . All there doing is ripping people off. PEOPLE BE AWARE OF THIS SCAM
Abdel
I did not request a renewal of the same treatment I requested and paid for a different product. I cannot cancel to request or reorder the new one.
Response from RoSep 26, 2024
Hi there- we are reaching out to get more information to help!
Timothy W.
They fooled me into making my one-time purchse a recurring payment. Have gone through hell to get my $165 back