RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Marina A.
The subscriptions plan doesn’t include the medications. You’re baited in with a $45 plan instead of $145, and it isn’t clear that the $45/$145 price is just to have the membership. It doesn’t include any meditation.
Samantha F.
Scammed me and never provided the service. They said they give a refund if you're not prescribed anything, and I was never prescribed anything, and they still took my money and ran.
John H.
The medication is great, but the customer service sucks and the app sucks if you try to stop the subscription, they lied to you and say that you never put the subscription on hold. They are total crooks
David M.
I subscribed to Ro and the monthly fee does not include and medications. It is simply a membership to buy their products at an additional cost.
Introvert D.
Paid $45 and was denied. Never saw any doctor or anything. So basically I paid for them to tell me that I could not get the medication with my insurance. They then proceeded to tell me that they have plans for people with no insurance. Too much and I have already wasted $45!!!
James P.
If you want unnecessary issues … sure proceed with them you’ll learn!!!!!
Sasha
I signed up for this program in December 2024. My insurance was approved for a specific dose and it was good at first. Then the doctor upped my dosage to 1 mg Ozempic and I was just going to be able to pick it up from my pharmacy, not the case. They failed to tell me that I needed another pre authorization for the new dosage and that it takes more than a month, this is how long I’ve been off my medication. I’m so disappointed with the the long wait times for a response from the care team and how I’m still being charged for monthly subscription without any medication. Don’t advise anyone to use this program.
Aleshia
Not even going to order. Was already bait and switched with pricing and paid for the "subscription" which nowhere explicitly states that it does not include medication and only find that out after paying for and completing their at home blood work. I don't even want to know what other tricks they'd pull once you're in it and when I reached out to the "care team" there was a 3 day wait
