RoReviews of ro.co

Beware of doing business with this company. If you've never taken this type of medication, nausea is most likely going to be the biggest side effect you will have. When I approached them about anti-nausea medication (generic Zofran), they put up massive resistance. They kept trying to deny my request, but finally caved and provided me with 4 days worth of medication. Gee thanks. The problem is that the nausea is daily, every AM, borderline vomiting some days. There are other companies that will provide the anti-nausea medication, no questions asked. Unfortunately, I stopped using one of those companies, to move to Ro to save a few bucks. Big mistake. Now I may have to start over again, with a new provider. Don't make the same mistake I did - there are many other companies out there that will help you with the sickness that their medication causes. I don't think asking for anti-nausea medication is a big ask. It's common sense. Look elsewhere - trust me.

There are no good. You can never talk to anybody and they make it as hard as they can, but yeah will charge your credit card for every little thing right it’s impossible to even talk to somebody. It’s not even worth it if you want them to just drain your credit card then do it.

Dogshit ass company, I ordered 2 prescriptions from them a month or 2 ago and still haven't gotten one of them. Part of it is my fault because I entered in my address wrong but how is it even possible to do that on their stupid website??? Any other website I use tells me its not a valid address or suggests something else. Not to mention it takes like 2 - 3 weeks to even get to me.

Rude and very difficult to work with. Was looking to try Minoxidil tablets after being dissatisfied with the topicals. Ro replied that I had to see a doctor and they would not prescribe the treatment. Ummm, okay. I’m completely healthy. Zero clinical signs other than the hair loss, normal body weight. Not taking other medications. I found this really strange, then I thought I saw the problem. I accidentally selected I was male, when I am female (the pictures I sent showed I was female and the ID sent showed I was female). I went into my profile to correct this, but the system doesn’t allow for that change. So I re-did a new profile with all the same information, but with the correct gender, then I resubmitted my request. The response I got back was so rude and almost angry. I was accused of making a new profile to essentially con the system. WTF. In the end, I filled my script so very easily through Alloy. I would’ve saved so much time and trouble if I would’ve gone through them in the first place. I do not recommend Ro at all.

Complete Bait and switch. The membership cost is separate from the prescription cost. They are no cheaper than my local pharmacy. In fact they cost more. I also hate that they make you pay for the subscription before disclosing the prescription cost. I was led to believe the script cost was 145, but that's just the charge for them to talk to you about the medication.

I signed up with Ro.co and paid the reduced monthly fee, but the experience was extremely disappointing. After signing up, communication quickly became a nightmare. There is no way to speak directly with a medical provider or even a consistent point of contact. All communication is handled through a messaging system, and whoever happens to respond from the company answers. There was no opportunity to discuss treatment options. Instead, Ro.co requires you to complete a long intake form, select a treatment option on your own, and pay without ever having a meaningful conversation with a provider beforehand. If you don’t complete the form, you’ll just receive repeated text reminders from non-medical staff telling you to “finish the form.” I submitted several questions about treatment options and dosing, but none were ever addressed. When I finally asked what my options were if I couldn’t get answers to my medical concerns, they didn’t resolve the issue, they simply cancelled my account. For a company that advertises itself as patient-focused and convenient, my experience was the opposite: impersonal, unresponsive, and dismissive of actual medical questions.

So I ordered ED meds from RO. I had bought some from another company before and had great results. I ordered the exact same meds from RO. Same strength. I noticed the pills were much smaller than others I'd had. I followed the instructions to a T, and it was like taking a sugar pill. They did not work AT ALL. I msgd customer support, and got the run around. Finally I asked for a refund, since they claim 100% satisfaction guaranteed. They say unfortunately they cannot give a refund with really no explanation why. So, Im out $250. They do NOT stand behind there products, and care nothing about customer satisfaction. I'd suggest you look elsewhere for any meds.

this company is the worst. They started my membership back in June. I waited for several weeks for approval then they started me zepbound then all of a sudden CVS Caremark wanted me to switch over to WAGOVY they were notified July 1 didn’t tell me anything in the middle of my membership canceled it. I had to restart it. Explain everything to them. These people don’t give a rats about anybody it’s kinda like being stuck on a IVR out in nowhere land with them you can’t get a hold of anyone a total nightmare. are they’re care about is there bank account. I ran out of my medication and they can’t even follow the simple steps to do another prior authorization so I can get a denial and then do a appeal. They said that they are doing a formulary exception but that’s not proper protocol spoken to my insurance company several days countless hours out of my medication. These people don’t care if I have my medication they started me with. . then you can’t get a hold of anybody it’s impossible this is all about outsource NA’s and doctors. You never know who you’re working with. no-one is ever on the same page with you. All they ever do is apologize and then hope the can get another withdrawal of $145 from you. This company is a joke. I will be taking them to the Better Business Bureau for messing with my health they should’ve never started me on the shot they knew it was gonna be taken away. They will lie to you and tell you that they got everything over to the concierge and nit to worry by the time you speak to your insurance company good luck nothing gets done. You’re out on a creek on no paddles I wouldn't recommend them to my worst enemy! It’s a broken record player going around and around around with them keep your $145 go to someone that cares about you all